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Customer Service and Sales Professional

2 months ago

Norfolk, Virginia, United States ProSol Full time
{"title": "Verizon Customer Service Representative", "description": "Job Summary

ProSol is seeking a highly motivated and customer-focused Verizon Customer Service Representative to join our dynamic team. As a key member of our Customer Service and Sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through innovative solutions.

Key Responsibilities
  • Engage with customers to understand their needs and provide tailored solutions to meet their expectations.
  • Develop and maintain strong relationships with customers to drive repeat business and referrals.
  • Stay up-to-date on product and service knowledge to effectively address customer inquiries and concerns.
  • Collaborate with the sales team to identify opportunities for growth and develop strategies to achieve sales targets.
  • Provide exceptional customer service through active listening, empathy, and effective communication.
Requirements
  • Bachelor's degree in business, marketing, or a related field.
  • Proven track record of success in customer-facing roles, with a strong focus on sales and customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to travel occasionally for training and networking purposes.
What We Offer

At ProSol, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is passionate about delivering exceptional customer experiences and driving business success.

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