Breakfast Shift Manager
3 weeks ago
Job Summary:
As a Shift Manager at Wendy's, you will be responsible for leading a team of Crew Members to deliver exceptional customer service and drive sales growth. Your primary focus will be on creating a positive work environment, training and developing your team, and ensuring that all food safety procedures are followed.
Key Responsibilities:
- Train, develop, and mentor a team of Crew Members to ensure they have the skills and knowledge needed to succeed in their roles.
- Create a warm and welcoming work environment that promotes teamwork and collaboration.
- Monitor and reinforce food safety procedures to ensure compliance with company standards.
- Maximize store sales and profit goals by implementing effective sales strategies and promoting customer loyalty programs.
- Maintain Quality, Service, and Cleanliness (QSC) standards to ensure a positive customer experience.
- Go above and beyond to serve guests and exceed their expectations.
Requirements:
- Previous experience in a leadership role, preferably in the food service industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
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