Hotel Room Attendant
2 weeks ago
The Burks Companies, Inc. || Excellence in Service
The Burks Companies (TBC) excels in delivering comprehensive facilities and operational support services tailored for hotels and resorts. Our expertise encompasses cleaning, staffing, housekeeping, laundry, and facility management for clients within the Hospitality and Gaming sectors.
A Housekeeping Support Specialist is tasked with maintaining the cleanliness of guest accommodations, managing linen and laundry deliveries, and providing exceptional service to guests.
Key Responsibilities:
- Delivering professional and friendly service consistently
- Transporting supplies and service items to guest accommodations
- Upholding cleanliness in public areas and designated spaces
- Assisting with laundry operations
- Disposing of waste and cleaning guest rooms
- Customer Engagement - Attending to guest needs and special requests
- Collaboration - Fostering a respectful environment and supporting cleaning initiatives
- Quality Assurance - Guaranteeing meticulous and thorough work
- Health and Safety - Adhering to safety protocols and reporting hazards
- Compliance - Documenting lost items and maintenance concerns
- High School diploma or equivalent preferred
- Prior experience in housekeeping or similar roles is advantageous
- Familiarity with cleaning tools and equipment
- Ability to perform under pressure and follow directives
- Strong focus on guest satisfaction
- Engaging in walking, standing, bending, and lifting throughout the shift
- Utilizing hands for cleaning tasks and equipment
- Occasionally lifting and moving items weighing up to 50 pounds
- Visual inspection for cleanliness and order
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