Technical Support Specialist
1 week ago
Location:
Windsor Locks, CT 06096
Duration:
Long-term contract
Compensation:
$21.50 per hour on W2 plus mileage reimbursement
Job Responsibilities:
The role involves traveling to various customer locations to provide technical support and repair services for computers, desktops, laptops, and printers. Technicians will primarily service Dell products, so prior experience with these devices is advantageous.
Responsibilities include:
- Visiting both commercial and residential sites for troubleshooting and repairs.
- Utilizing personal transportation to reach customer locations within a 30 to 50-mile radius.
- Maintaining a professional demeanor in communication and appearance.
- Being available for overtime and extensive travel as required.
Required Qualifications:
- Certification in Dell or similar product manufacturing is preferred.
- Proven experience with laptops and desktops is essential.
- Strong background in Break/Fix scenarios is necessary.
Important Considerations:
- Completion of Dell certification training (available online) is required at no cost.
- Willingness to enter into a contract agreement outlining company terms and conditions.
- Biweekly payment for approved hours worked.
- Mileage reimbursement is available; please inquire for details.
- Plan for a backup vehicle in case of breakdowns.
Compensation Details:
We offer a competitive pay rate along with a robust mileage reimbursement policy.
Indotronix is an Equal Opportunity Employer.
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