Technical Systems Specialist

1 week ago


Windsor, Connecticut, United States Cooperative Systems Full time

Position Overview:

The Technical Systems Specialist will be responsible for ensuring the operational integrity and security of client systems. This role is pivotal in contributing to various technical initiatives and addressing customer inquiries effectively.

Key Responsibilities:

  • Maintain the stability and security of customer systems
  • Actively participate in technical projects as a vital team member
  • Resolve technical challenges and deliver solutions to clients
  • Assess customer needs and execute suitable solutions
  • Stay updated on network and server infrastructures
  • Conduct administrative duties and uphold documentation standards
  • Engage in clear communication with clients
  • Provide after-hours support when necessary
  • Propose innovative ideas for new services and products
  • Pursue relevant IT certifications

Qualifications:

  • Currently pursuing IT certifications such as Microsoft MCP, MCSA, or MCSE
  • At least 2 years of experience in IT engineering

Essential Skills:

  • Excellent communication abilities
  • Proactive approach to task ownership and completion
  • Strong analytical and problem-solving skills
  • Effective time management and prioritization
  • Ability to learn quickly and adapt
  • Meticulous attention to detail
  • Collaborative team player
  • Self-driven with the capacity to thrive in a dynamic environment
  • Physical capability to lift up to 50 pounds


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