Technical Support Specialist
2 months ago
Position: Technical Support Specialist
Location: Windsor Locks, CT
Contract Duration:
- Proficient in English communication
- Excellent interpersonal skills, adept at managing customer interactions
- Comprehensive understanding of End User Computing (EUC) and Field Services
- Extensive experience in Image Management processes
- Proficient in System Center Configuration Manager (SCCM) functionalities, Operating System Deployment (OSD/MDT), Software Distribution, and Hardware/Software Inventory management
- Expertise in maintaining and troubleshooting Windows operating systems
- In-depth knowledge of Windows 10 operating systems
- Familiarity with Service Now, Microsoft Office, Remote Support, Mobility solutions, Antivirus software, and Engineering Services
- Experience in managing iOS, Windows, and Android devices on a global scale
- Understanding of ITIL processes
Regards,
Ashutosh Pasbol
Assistant Manager | Syntricate Technologies Inc.
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