Technical Support Specialist

2 months ago


Windsor, Connecticut, United States Syntricate Technologies Full time

Position: Technical Support Specialist

Location: Windsor Locks, CT

Contract Duration:

  • Proficient in English communication
  • Excellent interpersonal skills, adept at managing customer interactions
  • Comprehensive understanding of End User Computing (EUC) and Field Services
  • Extensive experience in Image Management processes
  • Proficient in System Center Configuration Manager (SCCM) functionalities, Operating System Deployment (OSD/MDT), Software Distribution, and Hardware/Software Inventory management
  • Expertise in maintaining and troubleshooting Windows operating systems
  • In-depth knowledge of Windows 10 operating systems
  • Familiarity with Service Now, Microsoft Office, Remote Support, Mobility solutions, Antivirus software, and Engineering Services
  • Experience in managing iOS, Windows, and Android devices on a global scale
  • Understanding of ITIL processes

Regards,
Ashutosh Pasbol
Assistant Manager | Syntricate Technologies Inc.



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