Desktop Support Specialist

4 days ago


Windsor Locks, Connecticut, United States Desktop & Depot Support Full time
Job Description

**Job Summary**

We are seeking a highly motivated and career-driven individual to join our team as a Desktop & Depot Support Specialist in Windsor Locks, Connecticut. In this role, you will be responsible for providing workstation software break-fix support, IMAC, image loads, asset recovery, and other client support duties.

Key Responsibilities:

  • Desktop Support:
    • Provide workstation software break-fix support
    • Perform IMAC – PC install, moves, adds, and changes
    • Image loads
    • Asset recovery
    • Asset tagging
    • Printer support
    • Client center (tech bar) support
    • IT service management updates
    • Other client support duties as needed
  • Depot Support:
    • Manage orderly storage of equipment within the client build center (depot)
    • Perform tasks related to request fulfillment and device refreshes, including picking inventory, image loading, asset tagging, and updating asset tracking information
    • Receive returned equipment and process it according to defined processes

Requirements:

  • Previous working experience in desktop support is desired, but training will be provided for all entry-level new hires
  • Knowledge of PC imaging
  • Experience with change management and incident management
  • Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wiperol

Preferred Qualifications:

  • Certified Dell technician
  • Expertise in inventory control

What We Offer:

  • A virtue-centered team environment
  • Ongoing learning and development opportunities
  • A wide variety of benefits for eligible employees

  • IT Support Specialist

    2 weeks ago


    Windsor Locks, Connecticut, United States Select Source International Full time

    Job OverviewPosition: IT Support SpecialistCompany: Select Source InternationalRole ResponsibilitiesThe IT Support Specialist will be responsible for providing technical assistance and support related to computer systems, hardware, and software. The ideal candidate will possess:Over 1 year of practical experience in troubleshooting and repairing desktop and...


  • Windsor Locks, Connecticut, United States Indotronix International Corporation Full time

    Position: Computer Service Technician Location: Windsor Locks, CT 06096 Duration: Long-term contract Compensation: $21.50/HR ON W2 + Mileage reimbursement Job Responsibilities:This role involves traveling to various customer locations from the designated parts pickup site. You will be responsible for repairing, troubleshooting, and providing break-fix...


  • Windsor Locks, Connecticut, United States Indotronix International Corporation Full time

    Position: Computer Service Technician Location: Windsor Locks, CT 06096 Duration: Long-term engagement Compensation: $21.50/HR ON W2 + Mileage reimbursement Note: Driving is not a primary requirement, but may be necessary to assist in other areas. Job Responsibilities:The role involves traveling to various customer locations from the designated pickup parts...


  • Windsor Locks, Connecticut, United States Indotronix International Corporation Full time

    Position: Computer Service Technician Location: Windsor Locks, CT 06096 Duration: Long-term contract Compensation: $21.50 per hour on W2 plus mileage reimbursement Job Responsibilities:The role involves traveling to various customer locations to provide technical support and repair services for computers, desktops, laptops, and printers. Technicians will...

  • Field Engineer 4

    5 days ago


    Windsor Locks, Connecticut, United States eTeam Full time

    Job SummaryWe are seeking a highly skilled Field Engineer 4 to join our team at eTeam. As a Field Engineer 4, you will work in a fast-paced, directed environment, providing technical support and repair services for PC hardware.Key ResponsibilitiesPerform repair activities, including replaceable unit swapping, image loading, and unit testing using detailed...


  • Windsor, Connecticut, United States Syntricate Technologies Full time

    Position: Desktop Support EngineerLocation: Windsor Locks, CTContract Duration:We are seeking a highly skilled Desktop Support Engineer to provide exceptional technical assistance and support for our users. The ideal candidate will possess:Proficient English Communication: Ability to communicate effectively and handle customer interactions with...


  • Windsor, Connecticut, United States Syntricate Technologies Full time

    Position: Desktop Support EngineerLocation: Windsor Locks, CTContract Duration:We are seeking a dedicated Desktop Support Engineer who possesses a strong command of the English language and excels in communication skills to effectively manage customer interactions. The ideal candidate will have a comprehensive understanding of the End User Computing (EUC)...


  • Windsor Locks, Connecticut, United States Atlantic Aviation Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Aviation Ground Support Specialist to join our team at Atlantic Aviation. As a Ramp Service Agent, you will play a critical role in ensuring the smooth operation of our airport facilities.Key ResponsibilitiesAircraft Support Services: Provide ground support services to customers, including...


  • Windsor Locks, Connecticut, United States Atlantic Aviation Full time

    Job Description**About the Role**We are seeking a highly motivated and detail-oriented Aviation Ground Support Specialist to join our team at Atlantic Aviation. As a Line Service Technician, you will play a critical role in providing exceptional ground support services to our customers.Key Responsibilities:Deliver and receive fuel to and from company tanks,...


  • Windsor Locks, Connecticut, United States JobsRUs Full time

    Position Overview:We are currently seeking a dedicated Field Engineer to support our client in a dynamic service environment. Compensation and Benefits:• Competitive hourly rate of $21.43• Weekly pay schedule• Comprehensive benefits package availableJob Responsibilities:As a Field Engineer, you will operate within a structured framework, handling...

  • Support Specialist

    7 days ago


    Windsor Locks, Connecticut, United States Vinfen Full time

    Job Summary:Vinfen is seeking a dedicated and compassionate Residential Counselor to join our team. As a Residential Counselor, you will provide direct support to individuals with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement.Key Responsibilities:Administer medication under the Medication...


  • Windsor, Connecticut, United States Syntricate Technologies Full time

    Position: Desktop Support EngineerLocation: Windsor Locks, CTContract Duration:Key Responsibilities:Demonstrate strong proficiency in English to facilitate effective communication.Exhibit exceptional interpersonal skills to manage customer interactions efficiently.Possess a comprehensive understanding of End User Computing (EUC) roles and Field...


  • Windsor Locks, Connecticut, United States Atlantic Aviation Full time

    Job OverviewAtlantic Aviation is seeking a highly motivated and detail-oriented individual to join our team as an Aviation General Labor. This role is perfect for someone who is eager to start a career in aviation and is willing to learn and grow with our company.Key ResponsibilitiesAircraft Support Services: Provide ground support services to customers in a...


  • Windsor Locks, Connecticut, United States Optum Full time

    About the RoleWe are seeking a highly skilled Pharmacy Technician to join our team at Optum, a leading pharmacy care services company. As a Pharmacy Technician, you will play a critical role in supporting the functions of our mental health and specialty pharmacy, primarily through dispensing medical prescriptions and performing necessary clerical duties...


  • Windsor Locks, Connecticut, United States Atlantic Aviation Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Ramp Agent to join our team at Atlantic Aviation in Windsor Locks, CT. As a Ramp Agent, you will play a critical role in providing exceptional ground support services to our customers, ensuring the safe and efficient handling of aircraft.Key ResponsibilitiesFuel Handling: Deliver and receive...


  • Windsor Locks, Connecticut, United States Raytheon Technologies Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Co-op Contracts Specialist to join our team at Raytheon Technologies. As a Co-op Contracts Specialist, you will play a critical role in supporting our Contracts and Business Management organization.Key ResponsibilitiesSupport electronic organization and clean up of contracts and related...


  • Windsor, Connecticut, United States Indotronix Avani Group Full time

    Position – IT Field Support TechnicianLocation: Windsor Locks, CTDuration: Long-term engagementCompensation: $21.50 per hour on W2 plus mileage reimbursementJob Responsibilities:This role involves traveling to various client locations to provide technical support and repair services for computer systems, including desktops, laptops, and...


  • Windsor Locks, Connecticut, United States eTeam Full time

    Field Engineer Role Overview Contract Duration: 4 months POSITION SUMMARY As a Field Engineer 4, you will operate within a structured and guided framework. Your responsibilities will encompass maintenance tasks such as component replacement, software installation, and equipment evaluation following a comprehensive protocol.You will also engage in various...


  • Windsor Locks, Connecticut, United States VeeRteq Solutions Inc. Full time

    Job OverviewPosition: Senior Field Service EngineerJob Type: ContractWork Type: Field OperationsRole Summary: As a Senior Field Service Engineer, you will operate within a structured environment, focusing on essential repair and maintenance tasks. Your responsibilities will encompass:Executing repair operations, including unit replacements, software...


  • Windsor, Connecticut, United States Indotronix Avani Group Full time

    Position – IT Field Support TechnicianLocation: Windsor Locks, CTDuration: Long-term opportunityCompensation: $21.50/HR ON W2 + Mileage reimbursementDriving Requirements:This role involves traveling to various client locations from the designated parts pickup site.Technicians will be required to visit both commercial offices and residential properties to...