Senior Social Services Coordinator
6 days ago
Blue Shield of California is seeking a highly skilled and compassionate Senior Social Services Coordinator to join our Care Management Clinical Social Work team. As a key member of our team, you will play a vital role in helping our members navigate complex social determinants of health and access necessary services.
Key Responsibilities- Collaborate with case managers and other team members to conduct thorough assessments of members' social and resource needs, ensuring timely and accurate responses to customer needs.
- Work closely with service coordination staff to ensure seamless communication and coordination with providers, supporting members' treatment plans and care needs.
- Recognize and respect members' autonomy, making informed decisions that align with their values and goals.
- Assess members' health behaviors, cultural influences, and belief systems, evaluating all information related to current and proposed treatment plans.
- Manage a caseload of members across multiple lines of business, prioritizing their needs and providing exceptional support.
- Participate in team trainings, case conferences, and continuing education opportunities to stay up-to-date on best practices and industry developments.
- Actively contribute to team meetings and the ongoing development of the Social Work Department, driving process improvements and excellence.
- Master's Degree in Social Work (MSW) or a related field from an accredited university.
- Licensed Clinical Social Worker (LCSW) or equivalent licensure (e.g., LPCC, LMFT, etc.) preferred.
- At least 3 years of experience working with the Medi-Cal population, medical social work, community clinics, or other home and community-based organizations.
- Proven experience conducting thorough assessments, developing care plans, and providing necessary interventions.
- Proficiency in Microsoft Excel, Outlook, Word, PowerPoint, and the ability to learn and utilize multiple systems and databases.
- Excellent analytical, communication, written, time management, and organizational skills.
As a Senior Social Services Coordinator at Blue Shield of California, you will enjoy a competitive salary range of $ to $, commensurate with your experience and qualifications. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as a 401(k) retirement plan and opportunities for professional growth and development.
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