Senior Social Services Coordinator

6 days ago


San Diego, California, United States Blue Shield of California Full time
About the Role

Blue Shield of California is seeking a highly skilled and compassionate Senior Social Services Coordinator to join our Care Management Clinical Social Work team. As a key member of our team, you will play a vital role in helping our members navigate complex social determinants of health and access necessary services.

Key Responsibilities
  • Collaborate with case managers and other team members to conduct thorough assessments of members' social and resource needs, ensuring timely and accurate responses to customer needs.
  • Work closely with service coordination staff to ensure seamless communication and coordination with providers, supporting members' treatment plans and care needs.
  • Recognize and respect members' autonomy, making informed decisions that align with their values and goals.
  • Assess members' health behaviors, cultural influences, and belief systems, evaluating all information related to current and proposed treatment plans.
  • Manage a caseload of members across multiple lines of business, prioritizing their needs and providing exceptional support.
  • Participate in team trainings, case conferences, and continuing education opportunities to stay up-to-date on best practices and industry developments.
  • Actively contribute to team meetings and the ongoing development of the Social Work Department, driving process improvements and excellence.
Requirements
  • Master's Degree in Social Work (MSW) or a related field from an accredited university.
  • Licensed Clinical Social Worker (LCSW) or equivalent licensure (e.g., LPCC, LMFT, etc.) preferred.
  • At least 3 years of experience working with the Medi-Cal population, medical social work, community clinics, or other home and community-based organizations.
  • Proven experience conducting thorough assessments, developing care plans, and providing necessary interventions.
  • Proficiency in Microsoft Excel, Outlook, Word, PowerPoint, and the ability to learn and utilize multiple systems and databases.
  • Excellent analytical, communication, written, time management, and organizational skills.
What We Offer

As a Senior Social Services Coordinator at Blue Shield of California, you will enjoy a competitive salary range of $ to $, commensurate with your experience and qualifications. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as a 401(k) retirement plan and opportunities for professional growth and development.



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