Automation Systems Specialist

7 days ago


St Louis, Missouri, United States Tierpoint Full time
About the Role

We are seeking a highly skilled Senior Engineer - Automation to join our team at Tierpoint. As a key member of our OS and Automation team, you will be responsible for designing, implementing, and maintaining business platforms and services that drive efficiency and accuracy throughout the company.

Key Responsibilities
  • Provide exceptional internal and external customer service, upholding the company's values and standards.
  • Contribute to the development, evaluation, and delivery of innovative automation strategies, collaborating with engineers, architects, and development teams.
  • Build a deep understanding of automation opportunities within current and proposed system and service implementations.
  • Develop test strategies for automation releases and ensure seamless integration with existing infrastructure.
  • Install, maintain, and upgrade internal applications used in datacenter and hosting customer support.
  • Recommend workload optimizations, cost reduction opportunities, and design changes to improve overall efficiency.
  • Work closely with infrastructure engineering and development teams on new implementations and maintain current environments.
  • Act as a technical escalation point for system or service issues, providing timely and effective resolutions.
  • Participate in the analysis and documentation of requirements for development of new or improvement of existing infrastructure automation and cloud integration solutions.
  • Create comprehensive documentation for supported environments, processes, technical training, and support procedures.
  • Provide additional support for lab infrastructure related to test Platform systems and drive efficient resolution of issues.
  • Participate in an on-call rotation function to ensure 24/7 coverage of critical internal systems.
Requirements
  • 8+ years of experience in design/support roles managing Windows and Active Directory.
  • 8+ years of experience in virtualized environments (i.e., VMware, Xen, or Hyper-V).
  • 3+ years of coding, development, CI/CD pipelines experience.
  • 10+ years of progressive experience in Information Technology fields.
  • Excellent verbal, written, and interpersonal skills.
  • Ability to prioritize and organize effectively.
  • Ability to work on multiple projects simultaneously.
  • Ability to work both independently and with others.
  • Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines.
Preferred Experience
  • Experience with multi-tier system planning and implementation.
  • Infrastructure automation pipelines, code repositories, and DevOps tools/technologies: Ansible, Salt Stack, GitHub, Jenkins.
  • Containers/image management.
  • Azure IaaS technologies (Firewalls, Load balancing, Compute, Storage, VPN).
  • Experience writing scripts using various languages: PowerShell, SaltStack, Ansible, Python (or other interpreted language).
  • Identity and Access Management experience using tools such as Active Directory, Active Roles, SCSM.
  • Experience administering applications: Identity and Access Management (Active Directory, CyberArk), ITSM (ServiceNow), DNS (InfoBlox, BIND, Active Directory, Cisco Umbrella), Patching (ConnectWise:Automate, SCSM, SCCM, WSUS).


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