Business Automation Specialist

2 weeks ago

St Louis, Missouri, United States Federal Reserve System Full time

Company

Federal Reserve Bank of Atlanta is at the forefront of delivering a comprehensive range of payment solutions to financial institutions through FedLine Solutions, Fedwire, National Settlement Service (NSS), FedCash, FedACH, Check Services, and the FedNow Service. In 2020, we initiated a transformative strategy to evolve our Financial Services (FRFS) from a product-centric and support-focused framework to a cohesive, enterprise-wide organization. This new structure integrates various product and support offices, including the FedNow team, to enhance our service offerings and operational efficiency. Our guiding strategy is to provide a fully integrated suite of products that ensures speed, resilience, and flexibility in addressing the payment needs of financial institutions nationwide. We are committed to swiftly meeting market demands for innovative products and services while fostering a unified customer experience and creating new growth opportunities for our staff.

We are looking for visionary leaders who can establish the strategic direction, values, and priorities that will enable FRFS to fulfill its mission. Our leaders are expected to exhibit a strategic and action-oriented mindset, emphasizing intellectual curiosity, agility, accountability, and the capacity to drive innovation through experimentation. To cultivate a people-centric organization characterized by collaboration and innovation, we anticipate our leaders to promote an inclusive environment and embody our core values in their interactions with colleagues and the broader community.

We appreciate the diversity of our workforce, ideas, and experiences and are dedicated to fostering an inclusive culture that reflects the communities we serve.

As a National Business Line within the Federal Reserve System, it is standard practice to advertise FRFS positions across all twelve Districts to ensure transparency and equitable opportunities for all employees. Selected internal candidates will retain their current District employment while serving as FRFS employees. The new job title and salary range for the selected candidate will be determined by the employing District and will adhere to its policies and practices regarding remote or hybrid work arrangements.

We operate in a dynamic hybrid workplace environment.

The Business Automation Engineer will play a crucial role in enhancing the operations of Federal Reserve Financial Services (FRFS) by developing automation solutions that streamline daily processes. This role involves close collaboration with operational teams to identify and resolve inefficiencies within the organization.

Key Responsibilities:

  • Maintain a strong focus on delivering a world-class, end-to-end customer experience.
  • Engage in agile methodologies as required.
  • Adopt a solution-agnostic approach to automation, considering all available options.
  • Actively support and advocate for Continual Service Improvement (CSI) initiatives within FRFS.
  • Demonstrate flexibility in supporting a growing organization through various roles.

Required Expertise:

  • Bachelor's degree with a minimum of 5 years of relevant experience, or 10+ years of applicable experience.
  • Strong understanding of command line operating systems (Linux, Windows, etc.).
  • Proficiency in one or more scripting languages (Python, Ansible, Selenium, VBA Macro, Powershell preferred).
  • Experience with various automation methods within a large enterprise (custom development, UiPath RPA, Power Automate, etc.).
  • Direct experience deploying tools such as ServiceNow, Salesforce, or Dynatrace in a large enterprise setting.
  • Exceptional analytical and problem-solving skills with the ability to quickly gather and synthesize information.
  • Familiarity with data visualization tools (Grafana, Tableau, AWS QuickSight).
  • Innovative mindset focused on enhancing customer experience through scientific methods.
  • Able to thrive in a demanding environment while managing multiple priorities.
  • Capable of working in an office or remote setting as applicable.
  • Experience with agile software tools (Octane, Jira, VersionOne, Trello, Confluence).

Preferred Qualifications:

  • Experience in payment systems.
  • Knowledge of ISO20022 messaging.
  • ITIL certification.
  • Familiarity with Amazon Cloudwatch and data lakes.
  • Understanding of PostgreSQL, Javascript, HTML, and CSS.
  • Experience utilizing REST APIs within a scripting language.

Qualifications:

  • Minimum of 6 years of relevant experience.
  • Bachelor's degree in a STEM field (Science, Technology, Engineering, Mathematics) or a closely related discipline from an accredited institution, or an equivalent combination of education and experience.

Our comprehensive rewards program offers benefits tailored to support you at every stage of your career:

  • Extensive healthcare options (Medical, Dental, and Vision).
  • 401K matching and a fully funded pension plan.
  • Paid vacation and holidays; flexible work arrangements.
  • Generously subsidized public transportation.
  • Education Assistance Program.
  • Professional development opportunities, including training and conferences.
  • And more...

Employment Type: Full-time

Employment Status: Regular

Exempt Status: Yes

Job Category: Professional

Work Shift: First (United States of America)

Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank channels.

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