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Business Automation Specialist
2 months ago
Company: Federal Reserve Bank of Atlanta
The Federal Reserve Financial Services (FRFS) is dedicated to providing a comprehensive range of payment solutions to financial institutions through FedLine Solutions, Fedwire, National Settlement Service (NSS), FedCash, FedACH, Check Services, and the FedNow Service. In our pursuit of excellence, we have transitioned FRFS into a national, enterprise-focused organization, integrating various product and support offices to enhance our service delivery.
Position Overview:
The Business Automation Engineer will play a crucial role in optimizing the operational processes of FRFS by developing automation solutions that enhance efficiency. This role involves close collaboration with operational teams to identify challenges and streamline workflows.
Key Responsibilities:
- Maintain a strong focus on delivering a superior customer experience.
- Engage in agile methodologies as required.
- Adopt a solution-agnostic approach to automation, considering all viable options.
- Support and advocate for Continual Service Improvement (CSI) initiatives.
- Exhibit flexibility in adapting to the evolving needs of the organization.
Required Expertise:
- Bachelor's degree with a minimum of 5 years of relevant experience, or 10+ years of applicable experience.
- Proficient in command line operating systems (Linux, Windows).
- Experience with scripting languages such as Python, Ansible, Selenium, VBA Macro, and Powershell.
- Familiarity with various automation methods within a large enterprise context.
- Hands-on experience with tools like ServiceNow, Salesforce, or Dynatrace.
- Strong analytical and problem-solving capabilities.
- Experience with data visualization tools (Grafana, Tableau, AWS QuickSight).
- Innovative mindset towards enhancing customer experience.
- Able to manage multiple priorities in a fast-paced environment.
- Comfortable working in both office and remote settings.
- Familiarity with agile software tools (Octane, Jira, VersionOne, Trello, Confluence).
Preferred Qualifications:
- Experience in payment systems.
- Knowledge of ISO20022 messaging.
- ITIL certification.
- Understanding of Amazon Cloudwatch and data lakes.
- Familiarity with PostgreSQL, Javascript, HTML, and CSS.
- Experience with REST APIs in scripting environments.
Qualifications:
- Minimum of 6 years of relevant experience.
- Bachelor's degree in a STEM field or a closely related discipline from an accredited institution, or equivalent combination of education and experience.
Benefits:
- Comprehensive healthcare options (Medical, Dental, Vision).
- 401K matching and a fully funded pension plan.
- Paid vacation and holidays with a flexible work environment.
- Subsidized public transportation.
- Education Assistance Program.
- Professional development opportunities, including training and conferences.
- And more...
Employment Type: Full-time
Job Status: Regular
Exempt Status: Yes
Job Category: Professional
Work Shift: First (United States of America)
