Desktop Support Specialist
3 days ago
Solvere One is a leading provider of network security and proactive management solutions, offering executive-level, white-glove support to our clients. We are seeking highly-qualified candidates to join our team as Help Desk Technicians.
Job SummaryThe Help Desk Technician will be responsible for fielding all Help Desk calls from our client's end-users, creating initial records of the requests, and resolving Level One issues over the phone. They will also pass on Level Two requests to Network Technicians and Sr. Systems Administrators, and contact third-party vendors for warranty service repair.
Key Responsibilities- Identify, diagnose, and resolve Level One problems for users of mainframe, personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment.
- Communicate solutions to end-users and provide one-on-one problem resolution over the phone for company-approved Personal Computer (PC) software.
- Deliver, tag, set up, and assist in configuring end-user PC desktop hardware, software, and peripherals.
- Diagnose and resolve end-user network or local printer problems, PC hardware problems, and mainframe, e-mail, Internet, dial-in, and local-area network access problems.
- Coordinate timely repair of PC equipment covered by third-party vendor maintenance agreements.
- Perform minor desktop hardware repair for PC equipment and peripherals not covered by third-party vendor maintenance agreements.
- Help install local area network cabling systems and equipment such as network interface cards, hubs, and switches.
- Assist Network Technicians in creating materials for end-user frequently asked questions (FAQs).
Applicants must be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment. Excellent verbal and written communication skills are required, as well as professionalism and courteousness when interacting with clients daily.
BenefitsThis is a full-time, salaried position with a salary commensurate with experience. Benefits include 401K, PPO healthcare, dental, vision, paid vacation, and more.
-
Senior Desktop Support Specialist
1 week ago
Virginia Beach, Virginia, United States Alpine Solutions Group Full timeDesktop Support SpecialistAlpine Solutions Group is seeking a skilled Desktop Support Specialist to join our team. As a key member of our technical staff, you will provide top-notch support to our clients across Virginia Beach, VA.Key Responsibilities:Provide on-site and remote technical support to clientsManage accounts in Azure, Active Directory, and...
-
Desktop Support Engineer
4 weeks ago
Virginia Beach, Virginia, United States Alpine Solutions Group Full timeJob Summary:Alpine Solutions Group is seeking a highly skilled and experienced Desktop Support Specialist to join our team. As a key member of our technical staff, you will provide top-notch support to our clients across Virginia Beach, VA, and work closely with our Level 1 team to resolve technical issues.Key Responsibilities:Provide on-site and remote...
-
Desktop Support Specialist
3 weeks ago
Virginia Beach, Virginia, United States Leidos Full timeJob SummaryLeidos is seeking a skilled Desktop Support Specialist to join our Field Services team in Virginia Beach, VA. As a key member of our team, you will provide direct desk-side support to our customers, troubleshoot and repair IT devices, and assist junior technicians with resolving complex issues.Key ResponsibilitiesIncident Management: Manage the...
-
Senior Desktop Support Specialist
4 weeks ago
Virginia Beach, Virginia, United States Alpine Solutions Group Full timeJob Summary: Alpine Solutions Group is seeking a highly skilled Senior Desktop Technician to join our team. As a key member of our technical staff, you will provide top-notch desktop support to our clients across Virginia Beach, VA.Key Responsibilities:Provide on-site and remote desktop support to clients, including troubleshooting and resolving technical...
-
Desktop Support Engineer
4 weeks ago
Virginia Beach, Virginia, United States Alpine Solutions Group Full timeJob SummaryAlpine Solutions Group is seeking a highly skilled Senior Desktop Technician to join our team. As a key member of our technical staff, you will provide top-notch desktop support to our clients across Virginia Beach, VA.Key ResponsibilitiesProvide on-site and remote desktop support to clients, including troubleshooting and resolving technical...
-
Desktop Support Specialist
3 days ago
Virginia Beach, Virginia, United States Leidos Full timeJob SummaryLeidos is seeking a skilled Desktop Support Technician to join our Field Services team in Norfolk. As a key member of our team, you will provide direct desk-side support to our customers, troubleshooting and repairing IT devices.Key ResponsibilitiesManage the resolution of customer tickets according to established Service Level Requirements...
-
Desktop Support Specialist
2 weeks ago
Virginia Beach, Virginia, United States Leidos Full timeJob SummaryLeidos is seeking a skilled Desktop Support Technician to join our Field Services team in Virginia Beach, VA. As a key member of our team, you will provide direct desk-side support to our customers, troubleshoot and repair IT devices, and assist junior technicians with resolving complex issues.Key ResponsibilitiesManage customer tickets according...
-
Technical Support Specialist
1 month ago
Virginia Beach, Virginia, United States HRSD Full timeJob Title: Technical Support SpecialistLocation: Virginia Beach, VA, USOrganization Name: Desktop SupportWork Schedule and Other Information:Brief Overview: Under minimal to moderate supervision, the Technical Support Specialist is tasked with delivering comprehensive support for various hardware and software technologies and devices.Detailed Overview: Click...
-
IT Support Specialist
7 days ago
Virginia Beach, Virginia, United States ECPI University Full timeJob SummaryWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at ECPI University. As a key member of our IT department, you will be responsible for providing top-notch technical support to our students, faculty, and staff.Key ResponsibilitiesInstall and configure desktop operating systems and hardwareMonitor and...
-
Tech Support Specialist
1 week ago
Virginia Beach, Virginia, United States JTH Tax , Inc. Full timeJob Title: Tech Support SpecialistWe are seeking a highly skilled and motivated Tech Support Specialist to join our team at JTH Tax, Inc. As a Tech Support Specialist, you will be responsible for providing technical support to our customers and franchisees, ensuring that they receive timely and professional assistance with their technical issues.Key...
-
Computer Network Support Specialist
1 week ago
Virginia Beach, Virginia, United States Versar Full timeJob Title: Junior Computer Network Support SpecialistWe are seeking a highly skilled Junior Computer Network Support Specialist to join our team at Versar Global Solutions. As a key member of our IT department, you will be responsible for analyzing, testing, and troubleshooting network systems to ensure they operate correctly with minimal interruption.Key...
-
Junior IT Support Specialist
4 days ago
Virginia Beach, Virginia, United States Zim² Full timeJob SummaryAs a Junior Help Desk Technician at Zim², you will play a crucial role in providing technical assistance and desktop support to our team. Your primary responsibility will be to monitor and maintain network and computer systems, troubleshooting issues and resolving them in the shortest possible timeframe.Main ResponsibilitiesEnsure minimal...
-
Tech Support Specialist
4 weeks ago
Virginia Beach, Virginia, United States JTH Tax , Inc. Full time**Job Summary**We are seeking a highly skilled and experienced Tech Support Specialist to join our team at JTH Tax, Inc. as a Tier I Tech Support Agent.**Key Responsibilities**Provide technical support to our franchisees and corporate-owned locations through various channels, including remote assistance and ticketing system.Supervise staff, detect and...
-
Endpoint Technology Support Specialist
7 days ago
Virginia Beach, Virginia, United States Virginia Jobs Full timeJob SummaryWe are seeking a highly skilled Endpoint Technology Support Technician to join our team at Virginia Peninsula Community College. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers and staff, ensuring the smooth operation of our technology infrastructure and services.Key...
-
Endpoint Technology Support Specialist
2 weeks ago
Virginia Beach, Virginia, United States Virginia Jobs Full timeJob SummaryWe are seeking a highly skilled Endpoint Technology Support Technician to join our team at Virginia Peninsula Community College. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers and staff, ensuring the smooth operation of our technology infrastructure and services.Key...
-
Nurse Specialist
1 week ago
Virginia Beach, Virginia, United States HealthCare Support Full timeHospice Nursing Job OpportunityWe are seeking a skilled and compassionate Nurse Specialist to join our team at HealthCare Support. As a Hospice Care Professional, you will have the opportunity to make a meaningful difference in the lives of patients and their families.Job Details:Specialty: HospiceLocation: Virginia Beach, VirginiaEstimated Salary: $54-58...
-
Environmental System Support Specialist
1 week ago
Virginia Beach, Virginia, United States HRSD Full timeJob Title: Environmental System Support AnalystLocation: Virginia Beach, VA, USOrganization: HRSDJob SummaryThe Environmental System Support Analyst is responsible for maintaining four applications of Pretreatment Information Management Systems (PIMS) and supporting associated integrations.Key ResponsibilitiesMaintenance of PIMS applications and...
-
Environmental System Support Specialist
2 weeks ago
Virginia Beach, Virginia, United States HRSD Full timeJob Title: Environmental System Support AnalystLocation: Virginia Beach, VA, USOrganization: HRSDJob SummaryThe Environmental System Support Analyst is responsible for maintaining four applications of Pretreatment Information Management Systems (PIMS) and supporting associated integrations.Key ResponsibilitiesMaintenance of PIMS applications and...
-
Environmental System Support Specialist
1 week ago
Virginia Beach, Virginia, United States HRSD Full timeJob Title: Environmental System Support AnalystLocation: Virginia Beach, VA, USOrganization: HRSDJob SummaryThe Environmental System Support Analyst is responsible for the maintenance of four applications of Pretreatment Information Management Systems (PIMS) and supports associated integrations.Key ResponsibilitiesMaintenance of PIMS applications and...
-
Environmental System Support Specialist
2 weeks ago
Virginia Beach, Virginia, United States HRSD Full timeJob Title: Environmental System Support AnalystLocation: Virginia Beach, VA, USOrganization Name: P3 SS AdminWork Schedule and Other Information:Schedule is M-F; occasional after hours and weekend work required for system maintenance.Job Summary:Under broad guidance, the PIMS Analyst is responsible for maintenance of four applications of Pretreatment...