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Environmental System Support Specialist
2 months ago
Location: Virginia Beach, VA, US
Organization: HRSD
Job SummaryThe Environmental System Support Analyst is responsible for maintaining four applications of Pretreatment Information Management Systems (PIMS) and supporting associated integrations.
Key Responsibilities- Maintenance of PIMS applications and integrations
- Primary contact for HRSD Environmental Reporting System (HERS) Help Desk
- Backup to PIMS Administrator
- Core member of PIMS project team providing technical and analytical guidance
- Evaluation and identification of requirements for P3 program needs, employee productivity, and process improvement
- Troubleshooting software and hardware related issues or errors for internal and external PIMS users
- Quality assurance and quality control for all P3 program data
- Documentation of workflows and development of training materials
- Development and execution of test plans; ensuring project deliverables adhere to quality standards
- Design of reports and creation of queries using SQL code based on unique needs and customer requirements
- Associate's degree in STEM related concentration
- Four years of relevant project management experience or related information technology experience with a working knowledge of automated data management and reporting
- Demonstrated knowledge of desktop support, SQL code, Business Intelligence report writing, and database management
- Industrial wastewater pretreatment or wastewater treatment background
- Previous experience with Pretreatment Information Management Systems as an advanced user, analyst, or administrator
HRSD is committed to being an equal opportunity employer and does not discriminate against individuals in employment on the basis of race, sex, including sexual orientation, pregnancy, religion, color, national origin, age, disability, military or veteran status, genetic information, engaging in protected activity, or any additional protected characteristics recognized by federal, state, and local law.