Senior IT Support Specialist

7 days ago


Torrance, California, United States C3 Systems and Security Full time
Job Summary

We are seeking a highly skilled and experienced MSP Technology Solutions Expert to join our team at C3 Systems and Security. As a key member of our technical staff, you will be responsible for providing exceptional technical support and solutions to our clients.

Key Responsibilities
  • Provide timely and effective technical support to clients, resolving issues and implementing solutions.
  • Act as a technical resource for junior team members, providing guidance and mentorship.
  • Develop and implement technical solutions to improve client satisfaction and reduce support requests.
  • Collaborate with project managers to ensure successful project delivery and client satisfaction.
  • Stay up-to-date with emerging technologies and industry trends, applying this knowledge to improve client solutions and support.
Requirements
  • Minimum of 5 years' experience in a client-facing technical support role.
  • Strong technical knowledge of Microsoft and Apple platforms, including Windows Operating Systems and Windows Server.
  • Experience with cloud environments, including Office 365, Azure, AWS, and Google Cloud.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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