Operations Support Specialist

2 weeks ago


Torrance, California, United States TriCom Quest Full time
Job Overview

A prominent manufacturer in the appliances sector is in search of an Operations Support Specialist to join their dynamic team.

  • Open to entry-level candidates
  • Temp to Hire opportunity
  • Compensation: $ / hour; Non-Exempt
  • Hybrid work arrangement (3 days in-office, 2 days remote) post-training


Qualifications for the Operations Support Specialist:

  • Associate degree or pursuing a degree; Bachelor's degree preferred
  • Bilingual in English and Japanese / Korean / Chinese / OR Vietnamese is a significant advantage
  • Outstanding communication and customer service abilities
  • Proficient in Microsoft Office (particularly strong Excel skills required)
  • Excellent phone etiquette and problem-solving capabilities
  • Detail-oriented, organized, and numerically adept


Key Responsibilities of the Operations Support Specialist:

  • Collaborate closely with Sales Representatives
  • Manage order processing
  • Prepare and handle necessary documentation and generate invoices
  • Engage with clients and deliver exceptional customer service
  • Create various reports utilizing Excel
  • Respond to customer inquiries via phone and email, providing requested information
  • Inform customers about product terminology, features, and benefits
  • Occasionally visit client sites and participate in trade shows as required
  • Communicate with headquarters as necessary
  • Perform other related administrative tasks


Employment Type: Temp to Hire

Location: Not specified

Schedule: Monday to Friday: 8:30 AM – 5:30 PM

Company Overview

For over two decades, TriCom Quest has excelled in the employment consulting industry, offering staffing solutions for both employers and job seekers across all levels, from entry to executive. Our services extend throughout the United States, facilitating placements for a diverse array of companies, including those based in the Pacific Rim with U.S. satellite offices. What distinguishes us from other employment agencies is our unwavering commitment to quality service, ensuring a positive experience from the initial interaction to successful placement and beyond.



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