Restaurant Managing Partner

2 weeks ago

Nags Head, North Carolina, United States Outback Steakhouse Full time

Position Overview

The role of a Managing Partner at Outback Steakhouse is a pivotal one, requiring comprehensive expertise in all operational aspects of the restaurant, both front and back of house. This position demands a hands-on approach, with a significant portion of your time dedicated to engaging with staff and customers alike.

Key Responsibilities

  • Oversee employee management to uphold high standards consistent with the Outback brand, including recruitment, training, performance evaluation, and disciplinary actions as necessary.
  • Maintain accurate employee records and ensure all necessary documentation is completed.
  • Ensure optimal staffing levels and comprehensive training for all team members in their respective roles.
  • Address customer complaints effectively, aiming to convert dissatisfied patrons into loyal guests.
  • Develop strategies to enhance sales, profitability, and customer traffic.
  • Guarantee that all menu items are prepared according to established recipes and presented to Outback's standards.
  • Adhere to company policies and service levels to boost sales while minimizing expenses.
  • Estimate food requirements and place orders in accordance with established protocols.
  • Manage the Profit and Loss (P&L) for the restaurant.
  • Enforce safety, sanitation, and regulatory compliance across the restaurant and its premises.
  • Ensure strict adherence to operational standards and practices with unwavering commitment.
  • Oversee all administrative tasks, including cash management and compliance with governmental regulations.
  • Promote Outback's Principles and Beliefs consistently among staff.
  • Engage actively with the community, representing the restaurant at local events and organizations.
  • Exhibit high ethical standards in all dealings, in line with the company's Code of Ethics.

Qualifications

As a Managing Partner, you should be reliable, self-sufficient, and passionate about delivering exceptional food and service. A winning personality combined with professional dedication and a collaborative spirit is essential. Strong organizational, time-management, and prioritization skills are critical for success in this role.

  • Ability to provide necessary investment for periodic bonuses at the restaurant.
  • At least 2 years of experience as a general manager in a hospitality setting.
  • Eligibility to obtain a state liquor license.
  • Willingness to work in both front-of-house and back-of-house operations.
  • Successful completion of Management Assessment testing.
  • Availability for a flexible work schedule.
  • Legal authorization to work in the United States.
  • Minimum age of 21 years.
  • Previous experience as a front-of-house manager is preferred.
  • Associate's or Bachelor's degree is preferred.
  • Proficiency in computer applications, particularly MS Office Suite and Outlook, is preferred.
  • Experience with Point Of Sale systems is preferred.

Benefits and Perks

As a Managing Partner at Outback Steakhouse, you will be part of a well-established and successful organization known for its strong brand presence in casual dining. Our culture emphasizes customer service, innovation, and enjoyment, with ample support from all organizational levels. We provide thorough training in all restaurant operations and opportunities for professional growth and advancement.

Automatic Benefits Include:

  • 5-year partnership contract with periodic bonuses.
  • Performance rewards program.
  • Employee Assistance Program.
  • Core Life and Accidental Death and Dismemberment (AD&D) insurance.
  • Core Short- and Long-Term Disability Insurance.
  • Adoption Assistance Benefits.
  • Paid Time Off with an all-inclusive time off program.
  • Closed on Thanksgiving and Christmas Day for family time.
  • Meal discount program applicable at all company concepts.
  • Prescription savings program for pets.

Optional Benefits Include:

  • Medical, Dental, and Vision Coverage.
  • Supplemental Term Life and Voluntary AD&D insurance.
  • Buy-Up Short and Long-Term Disability Insurance.
  • Flexible Spending Accounts.
  • Legal Plan.
  • 401(k) Retirement Savings Plan with discretionary company match.
  • Team Member Discounts on various services and products.

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