Retail Sales Assistant Manager
2 weeks ago
As a key member of The Auto Club Group, you will play a vital role in supporting the Retail Sales Leader to enhance sales performance and service delivery across various product lines.
Key Responsibilities:
- Assist in achieving sales and service objectives within the designated area.
- Develop and implement strategies for effective daily operations to ensure the success of branch activities.
- Support the creation and monitoring of annual operational plans and growth strategies.
- Coach and mentor agents and branch personnel to meet agency and product goals.
- Analyze local market trends to inform business strategies aimed at expanding customer relationships.
- Manage headcount and staffing needs in collaboration with the Retail Sales Leader.
- Maintain a thorough understanding of company policies and industry regulations.
- Participate in leadership development programs and complete all necessary training.
- Foster relationships with business partners to enhance product knowledge and service offerings.
- Stay informed about regulatory changes impacting sales and service.
- Coordinate with Human Resources for the onboarding of new team members.
- Conduct site visits to assess training and operational needs.
- Provide insights on product dynamics and assist agents in maximizing compensation and sales opportunities.
- Utilize lead management tools and marketing resources to refine action plans.
- Ensure compliance with operational processes and address any issues with the Retail Sales Leader.
- Support promotional campaigns and local events to drive sales performance.
- Manage project documentation and provide regular updates to management.
Qualifications:
Education:
High School Diploma or equivalent required. A valid State Driver's License is necessary, along with the ability to obtain relevant State licenses.
Experience:
Minimum of two years in a Property and Casualty operations environment.
Knowledge and Skills:
- Understanding of captive agent insurance sales operations.
- Familiarity with insurance products, services, and regulations.
- Proficiency in sales techniques and delivery systems.
Preferred Qualifications:
Education:
Bachelor's degree in Business Management, Marketing, or a related field.
Experience:
Demonstrated leadership experience in motivating and developing sales teams.
Work Environment:
Office-based role with significant travel requirements and exposure to road conditions. Flexibility to work irregular hours is essential.
About The Auto Club Group:
The Auto Club Group is dedicated to providing a wide range of membership, travel, insurance, and financial services to millions of members across multiple states. Our commitment to innovation and quality service is reflected in our investment in advanced technology and a skilled workforce. We strive to create an inclusive environment for all employees.
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