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Restaurant Managing Partner

2 months ago

Nags Head, North Carolina, United States Outback Steakhouse Full time

Position Overview

The role of a Managing Partner (Proprietor) requires a comprehensive understanding of all operational aspects within the restaurant, both front and back of house, alongside managing profit and loss responsibilities. This is a highly interactive management role, where you will engage directly with team members and customers alike.

Key Responsibilities

  • Overseeing staff to uphold high employment quality standards that align with the Outback Brand, including recruitment, training, coaching, promotions, and disciplinary actions as necessary.
  • Maintaining accurate employee records and ensuring all necessary documentation is complete.
  • Ensuring optimal staffing levels and comprehensive training for all employees in their respective roles.
  • Addressing customer complaints effectively, aiming to convert dissatisfied patrons into loyal guests.
  • Creating strategies to enhance sales, profitability, and customer footfall.
  • Guaranteeing that all menu items are prepared according to established recipes and that presentation meets Outback standards.
  • Adhering to company policies and service levels to maximize sales while minimizing expenses.
  • Estimating food requirements and placing orders in accordance with established guidelines.
  • Managing the profit and loss for the restaurant.
  • Enforcing safety and sanitation practices, as well as ensuring compliance with maintenance and regulatory standards across the restaurant.
  • Upholding operational standards and basics with unwavering commitment and enthusiasm.
  • Supervising all administrative functions of the restaurant, including cash management and compliance with guest liability and workers' compensation reporting.
  • Ensuring that Outback's Principles and Beliefs are consistently taught and implemented.
  • Engaging actively with the community and maintaining a strong presence at local events and organizations.
  • Exemplifying high ethical standards at all times, in accordance with the Company's Code of Ethics.

Qualifications

As a Managing Partner (Proprietor), you should be reliable, self-sufficient, and passionate about exceptional food and customer service. A combination of a charismatic personality, professional commitment, and a collaborative spirit is essential. Strong organizational, time-management, and prioritization skills are also crucial for success in this role.

  • Ability to provide a required investment for periodic bonuses at your assigned restaurant.
  • A minimum of 2 years of experience as a general manager in a hospitality setting.
  • Qualification to obtain a state liquor license.
  • Willingness to work in both front-of-house and back-of-house environments.
  • A passing score in Management Assessment testing.
  • Flexibility to work a varied schedule.
  • Legal authorization to work in the United States.
  • Minimum age of 21 years.
  • Previous experience as a front-of-house manager is preferred.
  • An Associate's or Bachelor's degree is preferred.
  • Proficiency in computer applications, particularly MS Office Suite and Outlook, is preferred.
  • Experience with Point Of Sale systems is preferred.

Benefits and Perks

As a Managing Partner (Proprietor) with Outback Steakhouse, you will be part of a well-established and successful organization with a highly recognized brand in casual dining. Our company culture emphasizes customer service, innovation, and enjoyment, with ample support from all organizational levels. Comprehensive training in all restaurant operations is provided, along with opportunities for ongoing professional development and advancement into roles with greater responsibility. Your dedication and hard work will be rewarded with a competitive compensation package, inclusive of benefits.

Automatic Benefits Include:

  • A 5-year partner contract with periodic bonuses.
  • A rewards program for high performers.
  • Employee Assistance Program.
  • Core Life and Accidental Death and Dismemberment (AD&D) insurance.
  • Core Short- and Long-Term Disability Insurance.
  • Adoption Assistance Benefits.
  • Paid Time Off - An all-inclusive time off program; the first-year award prorated based on hire date, with annual allotment based on years of service.
  • Closure on Thanksgiving and Christmas Day to allow time with family and friends.
  • A Meal Comp Program applicable at any of our four concepts, providing discounts on meals.
  • Rx Pet prescription savings program through Express Scripts.

Optional Benefits Include:

  • Medical, Dental, and Vision Coverage.
  • Supplemental Term Life and Voluntary AD&D insurance.
  • Buy-Up Short and Long-Term Disability Insurance.
  • Flexible Spending Accounts.
  • MetLaw Legal Plan.
  • 401(k) Retirement Savings Plan with discretionary company matching.
  • Team Member Discounts on dining, education, electronics, and more.