IT Assistant Contract Technical Representative

4 days ago


Crane, Indiana, United States Precise Systems (MD) Full time
About the Role

Precise Systems (MD) is seeking a highly skilled IT Assistant Contract Technical Representative to join our team. As a solutions-based company, we are focused on innovation and delivering the highest quality of service to our customers.

Key Responsibilities
  • Provide direct support to the ONR CTR in creating Navy Marine Corps Intranet (NMCI) orders, MACs, and special requests.
  • Support projects tied to NMCI, including annual WIN 10 updates, Flank Speed (Microsoft 365) migration, upcoming mobile device refresh, SIPR Kiosk Refresh, and facility SIPR capability expansion.
  • Check-in/check-out supporting for incoming and outgoing personnel, including NMCI Account requests, NMCI Hardware requests, and mobile device requests.
  • Issue, configure, and troubleshoot government-issued iPhones and mobile devices; configure mobile access to NMCI email.
  • Respond to requests for assistance, troubleshoot problems, and advise on the appropriate action.
  • Maintain logs and other documentation for analyses.
  • Provide support with Flank Speed questions and troubleshoot problems.
  • Aid the Asset Manager in tagging devices with RFID Tags and entering data into SAM database for NMCI assets.
Requirements
  • 1-3 years of related experience.
  • CompTIA Security + or equivalent.
  • Active Secret Clearance or current interim.
  • Bachelor's level degree in Electrical/Electronic/Computer Engineering, Computer Science, or Information Systems.
Preferred Skills
  • Computing Environment Certification.
  • Microsoft 365 experience.
  • Flank Speed experience.
  • Mobile device experience.
  • Asset Management experience.
  • Tier 1 helpdesk experience.


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