Property Field Claims Consultant

2 weeks ago


Bloomfield, New Jersey, United States State Farm Mutual Automobile Insurance Company Full time

Property Claims Specialist - Field Operations

Job Overview

Join a leading organization dedicated to professional development and employee well-being. At State Farm, we prioritize our workforce by offering a comprehensive Total Rewards package that includes:

Potential salary range: $73,000 - $99,000 annually, based on a standard workweek of 38 hours and 45 minutes. Salary is contingent upon skills and experience, with higher compensation available for candidates with substantial relevant expertise.

Additional benefits include:

  • Annual performance-based bonuses
  • Regular merit increases
  • 401(k) contributions
  • Generous Paid Time Off (PTO), including 5 days of Life Leave, Paid Volunteer Time, and an Annual Celebration Day
  • Leading Tuition Assistance Programs
  • Wellness and mental health initiatives
  • Discounts from numerous retailers through our Perks at Work program

We are committed to community engagement and making a positive impact, which is central to our mission at State Farm. Join us in making a difference.



Key Responsibilities

As a Property Claims Specialist, you will leverage your expertise to manage claims related to accidents and weather events affecting residential and commercial properties.

Your role will involve:

  • Conducting thorough on-site evaluations of property damage for various claims
  • Collaborating with policyholders, insurance agents, and other stakeholders to efficiently resolve claims
  • Providing exceptional customer service, addressing inquiries and concerns with professionalism
  • Documenting findings and preparing comprehensive reports to support the claims process
  • Investigating and adjusting claims with potential exposures up to $500,000
  • Assessing coverage and policy terms to validate claims in accordance with local regulations
  • Negotiating settlements within authorized limits, adhering to policy provisions and industry standards
  • Flexibility to work in the field and remotely, with potential travel to assist in other regions as needed
  • Willingness to adapt to changing hours based on business requirements


Qualifications
  • Bachelor's degree in a relevant field or equivalent experience
  • Proven experience as a Property Claims Specialist in the insurance sector
  • Strong understanding of property insurance policies and claims handling
  • Knowledge of residential and commercial construction
  • Familiarity with New Jersey regulations and compliance
  • Excellent communication skills for effective interaction with clients and stakeholders
  • Ability to manage difficult conversations with a customer-focused approach
  • Detail-oriented with strong analytical skills
  • Proficient in claims management software and relevant tools

Physical Requirements:

  • Ability to perform physical tasks such as lifting, climbing, and navigating various inspection environments
  • A valid driver's license is mandatory

Preferred Skills:

  • Experience with complex or high-value claims
  • Background in construction
  • Knowledge of water mitigation inspection
  • Familiarity with Xactimate and XactContents software

All employees must complete necessary training and background checks as required by state regulations.

For more information about our benefits and hiring process, please visit State Farm Careers.


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