Field Operations Supervisor

2 weeks ago


Remote, Oregon, United States Millennium Information Services Full time

Company Overview: Millennium Information Services is a prominent national provider specializing in property inspection services and advanced process management solutions tailored for property and casualty insurance firms.

Position Overview: We are seeking a qualified individual to enhance our Field Inspection Management team. This role is ideal for candidates with a background in insurance inspections or claims management. The position is remote.

Key Responsibilities:

  • Oversee and optimize staffing levels to align with anticipated order volumes while adhering to Millennium's service and quality benchmarks.
  • Develop and sustain comprehensive training initiatives and provide necessary support resources for staff.
  • Implement and uphold stringent control policies and procedures to guarantee high accuracy levels, robust data security, and compliance with client requirements during the collection of inspection data.
  • Evaluate time-service reports and implement necessary adjustments to fulfill company standards.
  • Educate team members on best practices in inspection management.

Qualifications:

  • A minimum of 2 years of experience managing inspectors, claims adjusters, or appraisers.
  • Experience in the Property and Casualty or property inspection sectors.
  • A Bachelor's degree in Business, Insurance, Construction Management, or a related field is advantageous.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel).
  • Demonstrated analytical capabilities.
  • Strong critical thinking abilities.

Compensation and Benefits: We offer a comprehensive compensation package that includes a competitive salary, bonus opportunities, and a full benefits package.

Work Schedule: Full-time, with an 8-hour shift from Monday to Friday.

Remote Work: This position is fully remote.



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