Field Service Supervisor

2 months ago


Remote, Oregon, United States Danaher Full time
Job Summary

The Field Service Supervisor for Danaher is responsible for the daily management of the field technical staff. This role requires a strong leader who can model outstanding customer service through effective communication and collaboration skills both internally and with customers.

Key Responsibilities
  • Lead a team of Field Service Engineers to ensure daily operations are performed with accuracy and completeness in repairs, calibrations, instrument qualifications, and shipping & receiving.
  • Partner with sales to retain base business and drive growth.
  • Develop and implement strategies to support customers and improve team performance.
  • Collaborate with the coordination center to define best practices and improve organizational efficiency.
  • Drive a sense of urgency to ensure customer needs are addressed promptly.
Requirements
  • High School Diploma with 8+ years' experience diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic equipment.
  • Or Bachelor's degree with 5+ years' experience Or Master's degree with 3+ years' experience.
  • Current and clean driver's license record.
  • Must be willing to travel approximately 25%-50% of the time.
Preferred Qualifications
  • Previous Beckman Coulter Field Service Engineer experience.
  • Supervisory management experience.
  • Troubleshooting and repair experience on medical laboratory instruments.
  • Office efficiency.
About Danaher

Danaher is a global leader in the life sciences and diagnostics industry. We partner with customers to help them solve their most complex challenges and architect solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond.

Equal Opportunity Employer

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.



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