Field Service Team Leader

1 week ago


Remote, Oregon, United States Danaher Full time

Welcome to Beckman Coulter Diagnostics:

For over 80 years, we have been committed to advancing laboratory science to enhance healthcare outcomes. Join our team where your voice matters, you receive support, and you can be your authentic self. We are fostering a culture that appreciates diverse backgrounds, experiences, and perspectives among our team members. We are dedicated to your professional development, providing opportunities to build a fulfilling career, innovate, and explore new paths with the necessary support to thrive.

Beckman Coulter Diagnostics is part of a group of six diagnostic companies within Danaher. Together, we focus on improving patient lives by tackling significant health challenges worldwide.

About the Field Service Team Leader position at Beckman Coulter Diagnostics:

  • Oversee the daily operations of the field technical staff
  • Manage a team of Field Service Engineers
  • Deliver outstanding customer service through effective internal and external communication
  • Work collaboratively with sales to sustain existing business relationships
  • Ensure the efficiency and accuracy of field service team operations

This role is part of a dynamic team environment. Our vision at Beckman Coulter is to continuously innovate healthcare, one diagnosis at a time.

You will be integrated into the Dallas team, reporting to the Senior Field Service Manager. If you thrive in a collaborative, fast-paced environment and aspire to contribute to the development of a premier service organization, this opportunity is for you.

Key Responsibilities:

  • Facilitate team meetings to address customer concerns and provide updates
  • Encourage team growth through recruitment and professional development
  • Collaborate with various teams to enhance customer support strategies
  • Prioritize prompt customer service with a focus on efficiency and compliance

Job Requirements:

  • High School Diploma with 8+ years of experience in equipment diagnostics and repair
  • Bachelor's degree with 5+ years of experience, or Master's degree with 3+ years of experience
  • Valid driver's license
  • Willingness to travel 25%-50% of the time

Preferred Qualifications:

  • Previous experience as a Beckman Coulter Field Service Engineer
  • Experience in management roles
  • Skills in troubleshooting and repairing medical laboratory instruments
  • Proficiency in office operations

Beckman Coulter Diagnostics promotes a flexible remote work environment for eligible positions, ensuring diverse and enriching careers regardless of work setup. This role offers a remote work option. Discover more about the opportunities at Beckman Coulter Diagnostics.

Danaher integrates science, technology, and operational expertise to drive future advancements in science and technology. Partnering with clients globally, we deliver solutions that exemplify the power of science. Our teams are at the forefront of innovation in Life Sciences, Diagnostics, Biotechnology, and beyond.

Danaher and its subsidiaries are committed to equal opportunities, valuing diversity and uniqueness within the workforce. We embrace the differences and similarities present within our teams, workplaces, and the markets we serve.



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