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Field Operations Supervisor

2 months ago

Remote, Oregon, United States Millennium Information Services Full time

Company Overview: Millennium Information Services is a prominent national provider specializing in property inspection services and advanced process management solutions tailored for property and casualty insurance firms.

Position Overview: We are currently seeking a qualified individual to enhance our Field Inspection Management team. This role is ideal for candidates with a background in insurance inspections or claims management. The position is designed to be remote.

Key Responsibilities:

  • Oversee and optimize staffing levels to align with anticipated order volumes while adhering to Millennium's service and quality benchmarks.
  • Develop and sustain comprehensive training initiatives and support resources for staff.
  • Implement and uphold stringent control policies and procedures to guarantee high accuracy levels, robust data security, and compliance with client requirements during the inspection data collection process.
  • Evaluate time-service reports and make necessary adjustments to fulfill company standards.
  • Provide training to staff on best practices in inspection management.

Qualifications:

  • A minimum of 2 years of experience managing inspectors, claims adjusters, or appraisers.
  • Experience in the Property and Casualty or property inspection sectors.
  • A Bachelor's degree in Business, Insurance, Construction Management, or a related field is advantageous.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel).
  • Demonstrated analytical capabilities.
  • Strong critical thinking abilities.

Compensation and Benefits: We offer a comprehensive compensation package that includes a competitive salary, bonus opportunities, and a full range of benefits.

Job Type: Full-time

Work Schedule: 8-hour shifts, Monday through Friday.

Remote Work: This position is fully remote.