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Field Service Automation Technician

2 months ago


Remote, Oregon, United States Symbotic Full time
About the Role

Symbotic is seeking a highly skilled Field Service Automation Technician to join our team. As a key member of our Deployment, Implementation and Operations Organization, you will be responsible for ensuring the smooth operation of our automated and robotic systems.

Key Responsibilities
  • Perform complex troubleshooting and repairs on our robotic fleet of vehicles
  • Conduct inspections and upgrades on systems associated with Automated Storage and Retrieval Systems and Autonomous vehicle fleets
  • Support continuous operation by adjusting, calibrating, repairing, replacing, or modifying fleet system components
  • Maintain advanced system knowledge of equipment, programs, and tools relating to the fleet and maintenance
  • Perform advanced troubleshooting of the robotic vehicle fleet, identifying anomalies and stoppages using schematic and wiring diagrams as well as advanced test equipment
  • Ensure quality maintenance and complete documentation via the Computerized Maintenance Management System (CMMS)
  • Communicate effectively with on-site personnel and Control Center Operators on the commissioning of new robot fleet vehicles via system software and structure induction procedures
Requirements
  • Associate degree or equivalent experience/certification in electronics, automotive, automation, manufacturing, or equivalent field
  • Minimum of 5 years experience in mechanical automation systems
  • Ability to provide training and system expertise to team members on and off-site
  • Proficient in performing all Inspection functions
  • High level of robotic troubleshooting (programming experience a plus) with strong electro-mechanical skills
  • Ability to work independently of supervisor following procedures and manuals
  • Ability to represent the Field Service Team in a remote site support role independent of supervisor
  • Ability to lead a team delegate daily functions and work beyond the scope of normal as operation calls
  • Ability to multi-task and perform multiple job functions at once
  • Must be literate, written and verbal, in English Language
About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies.

Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency.

As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers.