Administrative Operations Associate

1 week ago

Baltimore, Maryland, United States Service Coordination, Inc. Full time
Job Overview

Position Title: Operations Corporate Administrative Assistant
Employment Status: Full-time
Reports to: Executive Vice President of Chief Operating Officer
Agency Division: Operations
FLSA Status: Non-Exempt

Company Overview: Service Coordination, Inc. (SCI) is dedicated to supporting individuals with diverse needs, including those with disabilities, behavioral challenges, and the elderly, through innovative case management and care solutions.

Role Summary: The Operations Corporate Administrative Assistant plays a crucial role in providing comprehensive clerical, administrative, and project management support across various operational departments, particularly focusing on Communications, Marketing, and Enterprise Project Management. This position is primarily remote, with occasional on-site meetings required.

Key Responsibilities:

  • Provide administrative assistance to the Chief Operating Officer and the operations team, including managing schedules, emails, and preparing presentations.
  • Maintain an organized inventory of ongoing initiatives and projects within the Marketing and Communications and Enterprise Project Management Departments.
  • Oversee electronic corporate records and ensure timely processing of invoices and credit card statements.
  • Coordinate meetings for Operations Departments, including scheduling, agenda preparation, and documentation of meeting minutes.
  • Develop and implement efficient processes to enhance project management.
  • Collaborate with various departments to ensure compliance with policies and procedures, and assist in the creation of new documentation as necessary.
  • Support special projects as assigned by the Chief Operating Officer, ensuring proper documentation and project archiving.

Qualifications:

  • Associate degree in a business-related field; bachelor's degree preferred, or equivalent experience.
  • 2-5 years of administrative experience, with strong proficiency in the English language and Microsoft Office Suite.
  • Ability to type at least 60 words per minute and experience in project management is advantageous.

Competencies:

  • Customer Focus: Prioritizing the needs of individuals supported by the organization.
  • Relationship Building: Establishing rapport and maintaining effective communication with internal and external stakeholders.
  • Diversity Awareness: Valuing and promoting inclusivity within the workplace.
  • Accountability: Taking responsibility for meeting commitments and achieving results.

Work Environment: This role is primarily office-based, requiring the ability to operate standard office equipment and maintain a stationary position for extended periods. Reasonable accommodations may be made for individuals with disabilities.

Note: SCI is committed to providing equal employment opportunities and fostering a safe workplace for all team members.

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