Administrative Operations Supervisor
2 weeks ago
Join a dedicated team committed to enhancing public safety and supporting the rehabilitation of individuals within the community. The Maryland Department of Public Safety and Correctional Services (DPSCS) is seeking a skilled Administrative Operations Supervisor to oversee clerical staff and ensure efficient administrative processes.
GRADE
11
POSITION LOCATION
Located in Baltimore City, this role is pivotal in managing the clerical support team within the case management unit.
KEY RESPONSIBILITIES
This position operates under the guidance of the Case Management Manager and is responsible for supervising clerical personnel. Key duties include:
- Facilitating administrative functions related to offender releases, including parole and mandatory supervision.
- Maintaining accurate records of individuals received and released, ensuring compliance with retention and disposal schedules.
- Planning, scheduling, and evaluating the performance of clerical staff, while ensuring adequate staffing levels.
- Participating in recruitment efforts and providing training to new clerical employees.
- Developing and recommending improvements to clerical procedures and operations.
- Responding to inquiries from callers and visitors, providing essential information regarding agency functions.
- Managing requisitions for office supplies and equipment, ensuring the smooth operation of the records office.
To be considered for this role, candidates must meet the following criteria:
- Education: High school diploma or equivalent.
- Experience: A minimum of four years in clerical roles.
Preference will be given to candidates with:
- Experience in managing administrative processes for offenders.
- Proficiency in maintaining accurate records and reporting on clerical assignments.
Applicants are encouraged to provide comprehensive information regarding their qualifications to facilitate the selection process. Successful candidates will be evaluated and ranked based on their qualifications.
BENEFITS
As a member of the State of Maryland workforce, you will have access to a comprehensive benefits package.
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