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Operations Administrative Coordinator
2 months ago
Position Title: Operations Corporate Administrative Assistant
Employment Status: Full-time
Reports to: Executive Vice President of Chief Operating Officer
Agency Division: Operations
FLSA Status: Non-Exempt
Company Overview: Service Coordination, Inc. (SCI) is dedicated to providing support to individuals with disabilities, behavioral challenges, and complex medical needs, as well as the elderly and transitioning youth. Our organization utilizes Maryland Department of Health's Targeted Case Management and Supports Planning models, along with a high-level concierge geriatric care management approach.
Role Summary: The Operations Corporate Administrative Assistant plays a crucial role in delivering clerical, administrative, and project management assistance across various operational sectors, with a primary emphasis on Communications, Marketing, and Enterprise Project Management. This position is predominantly remote, requiring attendance at on-site meetings as necessary. Standard business hours are from 8:30 AM to 5:30 PM, with some flexibility required for occasional evening or weekend work to accommodate the needs of the individuals we serve.
Expectations for Team Members: All team members at SCI are expected to uphold the organization's mission, core values, and policies. Responsibilities include adhering to HIPAA regulations, collaborating with colleagues and leadership, actively participating in meetings and training, and maintaining compliance with all applicable employment laws.
Key Responsibilities:
- Provide comprehensive administrative support to the Chief Operating Officer and the operations team, including managing schedules, emails, and preparing meeting materials.
- Maintain an up-to-date inventory of initiatives and projects within the Marketing, Communications, and Enterprise Project Management Departments.
- Oversee electronic corporate records and ensure timely processing of invoices.
- Assist in organizing departmental meetings, including agenda preparation and documentation of meeting minutes.
- Develop and implement processes to enhance project management efficiency.
- Collaborate with various departments to ensure accessibility and compliance of policies and procedures.
- Support special projects as directed by the Chief Operating Officer, maintaining necessary records and creating project archives upon completion.
Additional Responsibilities:
- Manage agency equipment and ensure its proper maintenance.
- Promote a culture of person-centeredness and shared leadership in all interactions.
- Engage in professional development opportunities through training and meetings.
- Ensure that project objectives are met in a timely manner.
- Perform other duties as assigned, aligned with the organization's values.
Education Requirements:
- Associate degree in a business-related field; a bachelor's degree is preferred. Candidates with a high school diploma or GED and 7+ years of relevant experience will also be considered.
Experience Requirements:
- 2-5 years of administrative experience with a bachelor's degree or 3-7 years with an associate degree.
- Strong command of the English language, with excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite and familiarity with project management tools.
Competencies:
- Customer Focus: Prioritizes the needs of individuals served.
- Interpersonal Skills: Builds strong relationships with internal and external stakeholders.
- Team Collaboration: Works effectively with others to achieve common goals.
- Diversity Awareness: Values and respects diverse backgrounds and perspectives.
Physical Requirements: This role typically involves a standard office environment. The individual must be able to remain stationary for extended periods and operate office equipment. Reasonable accommodations may be made for individuals with disabilities.
Disclaimer: This job description is subject to change at any time based on organizational needs.
