Patient Care Facilitator, OneCare

2 weeks ago


Boston, Massachusetts, United States Boston Health Care for the Homeless Program Full time
Become a Part of Our Mission at BHCHP

About Us:

Since 1985, BHCHP has been dedicated to ensuring equitable access to high-quality healthcare for individuals facing homelessness in Boston. Our committed team of healthcare professionals serves over 10,000 homeless individuals each year, providing a wide range of health services tailored to meet their unique needs. We strive to eliminate barriers and support the most vulnerable members of our community.

Position Overview:

We are seeking a detail-oriented and empathetic Patient Care Facilitator to join our One Care Team. This position entails working closely with healthcare teams to connect patients with vital services, offering administrative assistance, and actively engaging patients to enhance their overall health and well-being.

Key Responsibilities:

  • Assist patients with complex health-related social challenges
  • Conduct outreach to engage patients in services and support housing stability
  • Maintain ongoing communication with the Managed Care Organization
  • Help coordinate patient appointments and address various care needs

Required Qualifications:

  • Bachelor's degree is preferred
  • Bilingual abilities are highly desirable
  • Experience in case management or related human services is preferred
  • Excellent problem-solving and communication skills

What We Offer:

  • Competitive salary starting at $22.07 per hour
  • Full-time employees are eligible for health benefits, retirement savings plans, and additional perks
  • Extra compensation for bilingual proficiency

We welcome applicants from diverse backgrounds. BHCHP is proud to be an Equal Opportunity Employer.



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