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Patient Care Support Specialist
2 months ago
Schedule: 40 hours, evenings: 2pm–10:30pm
The Patient Care Support Specialist plays a crucial role in delivering both direct and indirect assistance to patients undergoing surgical procedures in preoperative and postoperative settings. This position ensures smooth patient transitions and maintains high standards of care under the guidance of the Clinical Leader, Charge Nurse, or Nursing Director. Responsibilities include a variety of clinical tasks that prepare patients for surgery and support their recovery process.
Key Responsibilities:
- Proactively identifies and addresses patient safety concerns in collaboration with the healthcare team.
- Maintains cleanliness of medical equipment as required.
- Facilitates the delivery of linens to various units upon request.
- Accurately gathers and documents patient information (vital signs, intake and output, blood glucose levels, weights, etc.) in accordance with hospital standards to ensure comprehensive patient records.
- Conducts and records vital signs, EKGs, and phlebotomy under the supervision of a licensed nurse, assisting with patient procedures as necessary.
- Utilizes the Epic EHR system to document all relevant patient care activities.
- In partnership with licensed nursing staff, reinforces patient education and provides basic care instructions to patients and their families.
- Ensures compliance with hospital policies and nursing competencies, maintaining proficiency in various technical skills, including EKGs and blood glucose monitoring.
Grade: 130
Mass General Brigham is dedicated to enhancing patient care, advancing research, and serving the community. We value diversity, equity, and inclusion, striving to reflect the varied backgrounds of the patients we serve. Our commitment to equal access to quality care and employment opportunities encompasses a wide range of human diversity.
As a community teaching hospital, we provide comprehensive care across numerous specialties and have received recognition as a Magnet hospital, a distinction awarded to only a small percentage of hospitals nationwide.
At Mass General Brigham, we prioritize the health and well-being of our patients. Our mission is to innovate and educate, ensuring that every individual has the opportunity to lead a healthy life. Join us in our commitment to exceptional patient care.
Qualifications:
- High School diploma or equivalent required.
- Certification as a Nursing Assistant, EMT, or current Nursing Student who has completed Fundamentals of Nursing or an equivalent clinical rotation.
- AHA Heartsaver CPR/AED certification required.
- Experience as an emergency medical technician, patient care assistant, or nursing student preferred.
- Strong communication skills in English, both written and verbal.
- Ability to pass clinical competency assessments, including basic math and reading tests.
- Proficient in basic math calculations and measurements.
- Ability to interpret and utilize basic medical terminology accurately.
- Physical capability to manage heavy loads and meet job demands.
- Effective interpersonal skills for interaction with patients, families, and healthcare professionals.
- Strong organizational skills to prioritize and complete tasks efficiently.
