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Hotel Sales Coordinator

2 months ago


Reno, Nevada, United States Atlantis Casino Resort & Spa Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Sales Coordinator to join our team at Atlantis Casino Resort & Spa. The successful candidate will be responsible for coordinating all group and individual booking transactions related to assigned marketing segments.

Key Responsibilities
  • Booking and Reservations
    • Process correspondence, reports, proposals, and contract documents related to bookings and reservations.
    • Monitor and input all relevant reservations and special requests.
  • Customer Service
    • Provide exceptional customer service to clients and prospects.
    • Respond to inquiries and resolve issues in a timely and professional manner.
  • Administrative Support
    • Assist with administrative tasks such as data entry, filing, and mail processing.
    • Maintain accurate and up-to-date records and databases.
  • Communication and Collaboration
    • Communicate effectively with internal teams, including sales, marketing, and operations.
    • Collaborate with colleagues to achieve sales and marketing goals.
Requirements
  • Education and Experience
    • Previous advanced clerical or secretarial experience required.
    • Previous hotel sales experience preferred.
  • Skills and Qualifications
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Strong organizational and time management skills.
    • Proficiency in computer software and systems, including hotel reservation systems.
What We Offer
  • Comprehensive Benefits
    • Medical, dental, and vision insurance.
    • 401K retirement savings plan with discretionary match.
  • Professional Development
    • Education tuition reimbursement program.
    • Scholarship opportunities.
  • Recognition and Rewards
    • Weekly resort prizes.
    • Career development and training workshops.