Executive Meetings Coordinator
3 weeks ago
At Atlantis Casino Resort & Spa, we are seeking a highly motivated and experienced Executive Meetings Manager to join our sales team. The successful candidate will be responsible for achieving or exceeding their part of an assigned revenue goal in an effort to assist the hotel in meeting or surpassing the annual group room, and food & beverage revenue goals.
Key Responsibilities:
- Follow up on leads referred as assigned through multiple channels.
- Prospect and solicit new business utilizing multiple resources available by the hotel.
- Network with prospective clients at on- and off-site functions.
- Develop a targeted sales and marketing plan with focus on the small meetings market.
- Participate in day sales revenue forecasting.
- Coordinate in-house sales promotions and associate functions.
- Greet clients upon arrival.
- Facilitate and communicate details related to meetings to the sales & catering department.
- Maintain professionalism in problem situations.
- Maintain detailed records of discussions with guest, including all meeting setups, food & beverage, etc.
- Upsell to improve revenue generation on property.
- Be readily available during functions for consultation with client.
- Flexible schedule required to accommodate client's needs.
- Preside at conference planning meetings where details related to group coordination will be discussed and reviewed by management.
- Conduct site inspections of the property with clients.
- Conduct exit interviews with clients to solidify repeat business and distribute results.
- Participate in the preparation of the annual hotel budget.
- Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
- Ability to accurately use various office and sales related software (Delphi, PowerPoint, Excel, Word).
- Develop and maintain a Marketing Plan that includes goals and objectives.
- Develop creative marketing techniques. Implement sales policies and procedures as developed in the annual Marketing Plan.
- Develop short- and long-term financial and operational plans for the sales department that relate to the overall objectives of the hotel.
Requirements:
- Associate or Bachelor's Degree Preferred
- Minimum of 2 years' experience in hotel sales or related field
- Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors
Benefits:
- Comprehensive benefits (medical, dental, vision, supplemental coverage)
- 401K retirement savings plan + discretionary match
- Education Tuition Reimbursement Program
- Paid Vacation
- Holiday Pay
- Recreation /Fitness Discounts
- Weekly Resort Prizes
- Career Development and Training Workshops
- FREE daily meal
- Internal Advancement
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