Office Administrator

15 hours ago


West Chester, Pennsylvania, United States Alpine Air Heating & Air Conditioning Full time

About Alpine Air Heating & Air Conditioning

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We are a leading provider of heating and air conditioning services in Chester, NY. Our team is dedicated to delivering exceptional customer service and exceeding customer expectations.

We are seeking a skilled Dispatcher Customer Service Associate Rep Office Administrator to join our team. The ideal candidate will have strong communication and organizational skills, be able to multitask, and have a strong attention to detail.

The salary for this position is estimated to be around $45,000 - $60,000 per year, depending on experience.

Key Responsibilities

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  • Customer Service: Answering phone calls, responding to customer inquiries, and resolving customer complaints">
  • Dispatching: Coordinating service schedules, communicating with technicians, and managing customer information">
  • Administrative Support: Providing assistance with daily operations, data entry, and other administrative tasks">
  • Maintaining Customer Database: Ensuring accurate and up-to-date customer information for marketing and communication purposes">
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Requirements:

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  • Excellent Communication and Interpersonal Skills: Ability to effectively communicate with customers, colleagues, and management">
  • Organizational and Time Management Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines">
  • Technical Skills: Proficiency in Microsoft Office, ability to learn new software programs">
  • Initiative and Problem-Solving Skills: Ability to take initiative, identify problems, and develop solutions">
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What We Offer

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We provide a comprehensive benefits package, including health insurance, 401K matching, and paid time off.

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In addition to the salary mentioned earlier, we also offer additional compensation and incentives for meeting performance goals.



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