Operations Manager

5 days ago


West Chester, Pennsylvania, United States Crothall Healthcare Full time

Join Crothall Healthcare, a leader in healthcare support services, as an Operations Manager. This key role plays a vital part in ensuring the smooth operation of our hospital support services team.

About Us

Crothall Healthcare is a dynamic and innovative company that provides specialized support services to the healthcare industry. With over 1300 healthcare service teams across 46 states, we have established ourselves as a trusted partner for hospitals nationwide. Our commitment to delivering high-quality services has earned us recognition as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013, as well as Becker's Top 150 Places to Work since 2016.

Job Summary

This Operations Manager position is responsible for directing and overseeing the operational needs of the department. You will coordinate tasks with frontline associates and serve as a liaison between administration and unit departments, providing exceptional service. If you're a motivated and experienced professional looking for a challenging role with opportunities for growth, we encourage you to apply.

Responsibilities
  • Establish and annually review standards and work procedures for all staff.
  • Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
  • Assist in the hiring process; interview, hire, and train new associates.
  • Orient, develop, and supervise all supervisory/housekeeping staff.
  • Conduct regular inspections and make recommendations to the facility.
  • Conduct monthly reporting of goals, accomplishments, and future plans.
  • Provide staff education and continuous training.
  • Communicate with staff, administration, and other departments.
  • Coordinate outside services (i.e., Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program).
Requirements
  • 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
  • At least 1 year of supervisory experience in support service-related fields with high customer/client contact.
  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing and stressful environment.
  • Exhibit initiative, responsibility, flexibility, and leadership.
  • Possess a thorough knowledge of contract administration and office procedures.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • Bachelor's degree is preferred.
Benefits
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
Salary

$58,000 - $60,000 per annum

Crothall Healthcare offers a competitive salary range of $58,000 to $60,000 per annum, based on experience and qualifications. This figure may be adjusted according to location and market conditions.



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