Licensed Insurance Customer Service Representative

5 days ago


Lilburn, Georgia, United States Jay Walker - Allstate Agency Full time
Job Description

At Jay Walker - Allstate Agency, we are seeking a highly motivated and customer-focused Insurance Customer Service Representative to join our team.

The ideal candidate will have excellent customer service experience and a strong passion for delivering exceptional service to our clients.

Responsibilities:

  • Process customer payments and initiate policy changes
  • Develop and implement effective cross-selling strategies to existing customers
  • Provide expert service on a range of insurance products, including auto, home, flood, cycle, and boat insurance
  • Foster strong relationships with our customers through proactive communication and issue resolution

Requirements:

  • Strong interest in marketing insurance products and services based on customer needs
  • Enthusiasm for the role insurance plays in helping people manage risk and achieve their goals
  • Ability to multitask and prioritize multiple customer interactions
  • Excellent communication and presentation skills
  • Detail-oriented and organized
  • Property and Casualty licensed

Benefits:

  • Competitive base salary and commission structure
  • Generous PTO and vacation package
  • Eligibility for a retirement plan after one year of service


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