Bilingual Front Office Coordinator
2 weeks ago
A vibrant and efficient Home Care Agency is on the lookout for a dedicated and detail-oriented full-time Bilingual Front Office Coordinator to become a vital part of our energetic team. This role will serve as the primary point of contact for clients, caregivers, and visitors, delivering outstanding customer service and administrative assistance in both English and Spanish. Your contribution will be essential in fostering a smooth operational flow and a welcoming environment within our office.
Key Responsibilities:
- Warmly greet and assist clients, caregivers, and visitors with professionalism.
- Manage incoming phone calls, providing information and taking messages as necessary.
- Facilitate HHA/PCA application processes, including initial assessments and coordination.
- Handle inquiries related to employee benefits and manage relevant documentation.
- Assist HR coordinators with various administrative projects and tasks.
- Keep the front desk area tidy and organized.
- Oversee incoming and outgoing mail and deliveries.
- Coordinate appointments and maintain the office calendar.
- Uphold confidentiality and security of sensitive information.
Qualifications:
- High school diploma or equivalent.
- Experience in front desk operations or customer service.
- Exceptional communication and interpersonal abilities.
- Strong organizational skills with a keen attention to detail.
- Capacity to multitask and prioritize effectively in a dynamic environment.
- Friendly and professional demeanor with a strong customer service focus.
- Bilingual in Spanish is a must.
Benefits:
We offer a comprehensive benefits package including:
- Health insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Life insurance
- Paid time off
- Paid holidays
- Full training provided
About Hamaspik Care:
Hamaspik Care is committed to delivering a wide range of homecare services, ensuring comfort and support for our clients in their own homes. Since our inception, we have expanded significantly, providing care to thousands in need. Our agency is recognized for its exceptional support and compassionate service, holding accreditations that affirm our dedication to quality care.
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