Ophthalmology Front Office Coordinator

2 months ago


Brooklyn, New York, United States Strategic Healthcare Associates Full time
Position Overview:
This full-time administrative role is essential for the efficient operation of an ophthalmology practice. The ideal candidate will be available to work from 8 AM, Monday through Friday, and should possess a friendly, outgoing demeanor with a keen attention to detail.

Key Responsibilities:
  • Manage the daily opening of the office and oversee patient check-in and check-out processes.
  • Schedule appointments and handle incoming calls, ensuring effective communication with the clinical team.
  • Collaborate with the physician to coordinate surgical bookings and verify insurance coverage for procedures.
  • Maintain accurate electronic health records and assist with prior authorizations for surgeries and in-office treatments.

Qualifications:
  • Prior experience in ophthalmology is required.
  • Proficient in electronic health record systems, with a preference for familiarity with EMA or similar EMR systems.
  • Strong understanding of medical and ophthalmic terminology.
  • Exceptional interpersonal and communication skills are essential.
  • Ability to work independently and demonstrate reliability and punctuality.
  • Knowledge of surgical booking and prior authorization processes is advantageous.

Skills and Abilities:
  • Ability to work autonomously with minimal supervision.
  • Detail-oriented with a commitment to providing excellent patient service.
  • Proficiency in computer skills, including data entry and management.
  • Fluency in a second language is a plus, though not mandatory.

Compensation and Benefits:
  • Pay: $22.00 per hour
  • Benefits include 401(k) and health insurance.

Work Schedule:
  • Monday to Friday

Education and Experience:
  • Bachelor's degree preferred.
  • Minimum of 1 year of customer service experience.
  • 1 year of experience with medical terminology and computer skills preferred.

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