Ophthalmology Front Office Coordinator
2 months ago
This full-time administrative role is essential for the efficient operation of an ophthalmology practice. The ideal candidate will be available to work from 8 AM, Monday through Friday, and should possess a friendly, outgoing demeanor with a keen attention to detail.
Key Responsibilities:
- Manage the daily opening of the office and oversee patient check-in and check-out processes.
- Schedule appointments and handle incoming calls, ensuring effective communication with the clinical team.
- Collaborate with the physician to coordinate surgical bookings and verify insurance coverage for procedures.
- Maintain accurate electronic health records and assist with prior authorizations for surgeries and in-office treatments.
Qualifications:
- Prior experience in ophthalmology is required.
- Proficient in electronic health record systems, with a preference for familiarity with EMA or similar EMR systems.
- Strong understanding of medical and ophthalmic terminology.
- Exceptional interpersonal and communication skills are essential.
- Ability to work independently and demonstrate reliability and punctuality.
- Knowledge of surgical booking and prior authorization processes is advantageous.
Skills and Abilities:
- Ability to work autonomously with minimal supervision.
- Detail-oriented with a commitment to providing excellent patient service.
- Proficiency in computer skills, including data entry and management.
- Fluency in a second language is a plus, though not mandatory.
Compensation and Benefits:
- Pay: $22.00 per hour
- Benefits include 401(k) and health insurance.
Work Schedule:
- Monday to Friday
Education and Experience:
- Bachelor's degree preferred.
- Minimum of 1 year of customer service experience.
- 1 year of experience with medical terminology and computer skills preferred.
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