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Office Support Specialist

2 months ago

Brooklyn, New York, United States Center for Justice Innovation Full time

About the Role

The Center for Justice Innovation is seeking an Administrative Assistant to support the Supervised Release Program (SRP) in the Brownsville/East New York office. As a key member of the team, you will be responsible for providing administrative and logistical support to ensure the smooth operation of the office.

Key Responsibilities

  • Manage the front desk and waiting room, ensuring a professional and welcoming environment for clients and staff.
  • Set up, log, and manage distribution of participant resources, including supplies and equipment.
  • Work with clinical supervisors, security/court officers, or other staff to address emergency situations, crises, or escalations.
  • Support the Administrative Coordinator in office maintenance, including arranging for storage pickups, keeping offices organized, and recalibrating organizational systems as needed.
  • Assist with resolving facilities issues, working closely with the CJI Facilities department and coordinating with contractors/subcontractors.
  • Manage inventory of office supplies and equipment, ordering or purchasing additional supplies and equipment as needed.
  • Assist staff with resolving general tech issues and liaising with the CJI Tech Department for additional support.
  • Assist with setting up for special events, groups, and site visits, including ordering food, tech setup, and arranging desk/chairs/tables.
  • Perform other duties assigned by the Administrative Coordinator.

Requirements

  • A high school diploma or associate degree with 1-2 years of experience working in an office/human service field is strongly preferred.
  • Bilingual skills (English-Spanish or other languages) are preferred.
  • Excellent organizational and interpersonal, communication, and writing skills are required.
  • Candidates must be highly organized, able to multitask, and work in a fast-paced environment.
  • Willingness and sensitivity to engaging individuals with mental health and substance use needs are essential.
  • Ability to work with people from diverse backgrounds in a culturally responsive manner is required.
  • Professional demeanor and ability to communicate appropriately with clients, staff, stakeholders, and vendors are necessary.
  • Proficiency using Google Suite, Slack, and Microsoft programs, such as Word, Excel, and PowerPoint, is required.
  • Ability to lift at least 20 pounds is necessary.
  • Familiarity and comfort with computer and tech, hardware and software, are strongly preferred.

What We Offer

  • A competitive salary range of $52,000 - $62,100, commensurate with experience.
  • An excellent benefits package, including comprehensive healthcare, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts.
  • A 403(b) retirement plan with a two-to-one employer contribution up to 5%.