Senior Cash Register Supervisor

2 weeks ago

Des Moines, Iowa, United States The Salvation Army USA Central Territory Full time


About the Organization:
The Salvation Army, a prominent global entity, plays a vital role within the international Christian community. Its foundation is deeply rooted in biblical teachings, driven by a commitment to compassion and service. The primary mission is to disseminate the teachings of Jesus Christ while addressing human needs impartially.

Position Summary:
This position is designed to assist management in sales operations and inventory management, enhance the store's aesthetic appeal, cultivate customer relationships, and manage financial transactions and record-keeping responsibilities.

Key Responsibilities:
This outline is not exhaustive but emphasizes the primary duties and qualifications necessary for this position. Additional responsibilities may be assigned as required. Reasonable accommodations can be provided for individuals with disabilities.
  • Operate the cash register efficiently and assist colleagues with basic troubleshooting.
  • Execute opening and closing procedures as instructed.
  • Aid management in banking processes and report generation.
o Adhere to cash handling protocols during register operations.
o Conduct banking transactions and daily deposits.
o Provide reports on inventory procurement, production, and sales as needed.
  • Implement strategies to meet inventory procurement, production, and sales goals.
o Understand daily objectives for inventory procurement, production, and sales.
o Follow the product rotation process meticulously.
o Coordinate with the central warehouse for order placements for the next day's processing when necessary.
  • Assist store management in maintaining the store's appearance and operational efficiency.
o Adhere to maintenance and safety protocols.
o Ensure compliance with display and layout plans.
o Continuously seek opportunities to enhance the store's attractiveness to customers.
  • Improve the shopping experience and provide exceptional customer service. Address customer inquiries and concerns promptly.
  • Keep store management informed about all operational matters and communicate any incidents or issues in their absence.
  • Foster understanding of policies and procedures among staff. Redirect complaints and feedback to management.
  • Safeguard all assets under supervision.
o Implement measures to ensure product control and mitigate losses due to theft or damage.
o Manage property, utilities, and inventory effectively.
  • Additional Duties: Perform any other tasks as assigned by the manager or assistant manager.
Qualifications:
The following criteria outline the essential education, experience, skills, and qualifications for this role.

Education:
High School Diploma or Equivalent.

Experience:
Retail experience is required, demonstrating proficiency in following and providing instructions.

Certifications:
A valid Driver's License is required, along with access to transportation for banking activities.

Skills/Abilities:
  • Strong communication skills in English with customers, colleagues, and management.
  • Basic computer literacy, including the operation of Point of Sale systems and other relevant software used by the organization.
  • Accurate handling of cash transactions.
Supervisory Responsibilities:
Provide guidance to staff as directed, particularly in the absence of managers. Report any behavioral or attitudinal concerns to management.

Physical Requirements:
This role necessitates the following physical capabilities to perform duties effectively. Reasonable accommodations can be arranged as needed.
  • Regular standing, hand usage, and auditory skills.
  • Frequent walking, reaching, and occasional climbing or balancing, as well as stooping, kneeling, or crouching.
  • Regular lifting and moving of items up to 50 pounds, occasionally up to 100 pounds.
  • Specific visual abilities such as close and distance vision, and focus adjustment.
Travel Requirements:
May involve travel to various locations for work or training purposes.

Work Environment:
This position is based in a retail environment with moderate noise levels and potential dust exposure.
Expect variations in temperature based on weather conditions.
Extended periods of standing may be required, and flexibility with weekend and evening shifts is essential.

All employees must acknowledge the Salvation Army's religious affiliation and commit to supporting its spiritual mission throughout their employment tenure.

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