Operations Supervisor

2 weeks ago


Des Moines, Iowa, United States Genesis HealthCare Full time
Operations Supervisor Role

Genesis HealthCare is seeking a committed and skilled Operations Supervisor to become part of our organization. In this role, you will be tasked with managing the daily functions of the Reception and Customer Service areas. This encompasses recruiting, scheduling, and training new personnel to guarantee that outstanding customer service standards are upheld.

Key Responsibilities:
  • Oversee club follow-ups and member accounts
  • Implement procedures as specified in operational manuals
  • Support the Club Manager with everyday operations
  • Manage cash register deposits and procure office supplies
  • Monitor desk inventory and place product orders
  • Participate in staff meetings and events
  • Foster professional relationships with members and team members
  • Ensure all necessary documentation is completed
  • Maintain the cleanliness and organization of the reception area
  • Enhance revenue through retail sales initiatives
Expectations:
  • Exhibit a professional demeanor consistently
  • Contribute to the establishment of club objectives
  • Encourage a collaborative team environment among staff
  • Effectively address member inquiries and concerns
  • Engage in social events and partake in group classes
Job Requirements:
  • Willingness to work weekends and evenings
  • Background in cash handling and customer service
  • Physical capability to stand for extended periods and lift up to 45 pounds
  • Excellent communication skills

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