Customer Service Reception Specialist
1 week ago
Join Our Team at Queensboro Toyota
We are seeking a dedicated Automotive Receptionist who possesses exceptional customer service abilities and a positive outlook. This role is essential in ensuring a welcoming environment for our clients and facilitating their needs efficiently.
Key Responsibilities:
- Manage incoming calls to the dealership
- Welcome and assist customers and potential clients
- Guide customers to the appropriate department and inform relevant personnel of their arrival
- Collaborate effectively with the sales team
- Maintain and update customer information
- Engage with callers and visitors in a courteous and professional manner
- Draft and prepare various documents including memos and reports
- Support in scheduling and confirming sales meetings
- Assist with the vehicle exchange process
- Contribute to customer satisfaction initiatives
- Engage in customer retention efforts
Qualifications:
- Outstanding communication skills
- Friendly and approachable personality
- Professional appearance and demeanor
- Reliable and adaptable to scheduling needs
- Valid driver's license with a clean driving record
- Ability to pass background checks and drug screenings
We look forward to welcoming a new member to our team who is committed to providing an excellent customer experience
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