Event Services Supervisor
2 weeks ago
About Us
At Pyramid Global Hospitality, we prioritize our people. Our commitment to fostering a supportive and inclusive workplace is evident in our focus on diversity, growth, and employee wellbeing. We offer a comprehensive suite of benefits, including health insurance, retirement plans, and paid time off, along with unique perks such as wellness programs and discounts. Our dedication to ongoing training and development ensures that our employees can enhance their skills and advance their careers. With over 230 properties worldwide, we provide a collaborative environment that encourages success and exceptional guest experiences.
Location Description
Lake Arrowhead Resort and Spa is situated in the stunning San Bernardino Mountains, offering guests access to a beautiful reservoir surrounded by nature. This location is ideal for outdoor enthusiasts, providing a range of activities year-round, from hiking and biking to skiing and ziplining. The resort features a Bar & Restaurant, Spa & Wellness Center, Outdoor Pool & Lake Beach, and extensive meeting and event spaces.
Overview
We are seeking a dedicated Event Services Supervisor to oversee the setup and execution of banquet functions. This role involves directing the preparation of banquet rooms, serving and clearing tables, and ensuring guest satisfaction. Working closely with the Banquet Manager, you will lead the team of food and beverage servers, acting as the representative of the property to guests. Your responsibilities will include coordinating room setups and food service to enhance guest experiences and optimize revenue.
Your Role:
- Prepare banquet rooms by draping tables, setting silverware, and arranging centerpieces.
- Serve food and beverages, ensuring timely delivery and clearing of tables.
- Oversee the breakdown of events, including cleaning and organizing storage areas.
- Assist with the setup of refreshment stations and event room configurations.
- Prepare food and beverage items, ensuring all workstations are stocked.
- Engage with guests, providing information about menu items and addressing dietary requests.
- Monitor guest satisfaction and respond to any issues promptly.
- Maintain safety and cleanliness standards throughout the event.
- 2-4 years of experience in food service, particularly in banquet settings.
- Experience in high-end venues with synchronized service.
- Knowledge of beverages, including wine, beer, and cocktails.
- Able to thrive in a fast-paced environment.
- Passionate about delivering exceptional guest experiences.
- Strong communication skills.
The compensation for this position ranges from $16.00 to $20.00 per hour, depending on qualifications and experience.
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