Banking Operations Manager

1 week ago


South Lake Tahoe, California, United States Emprise Bank Full time
Position Overview

At Emprise Bank, our mission is to empower the communities we serve, enhancing the lives of individuals and businesses alike. We are dedicated to delivering exceptional service and innovative financial solutions to help our clients reach their aspirations.

We are currently seeking a Branch Manager to oversee our operations. In this role, you will be tasked with the daily management of branch activities while fostering a culture of accountability among staff to elevate customer service and drive branch performance.

Key Qualifications:

  • Outstanding experience in customer service
  • Proven track record in achieving sales targets
  • Experience in team leadership and management
  • Strong verbal and written communication skills
  • Proactive attitude and a robust work ethic
  • Ability to cultivate and sustain relationships with team members, associates, vendors, and clients
  • Commitment to our core values
  • Willingness to engage in ongoing professional development

Core Responsibilities:

  • Set and communicate branch objectives, implementing strategies aligned with the Bank's overall strategic vision
  • Articulate organizational priorities, establish measurable goals, and provide consistent coaching and feedback
  • Develop strategies at the branch level to enhance customer loyalty and foster strong client relationships
  • Maintain and grow existing consumer and business banking relationships
  • Engage in community activities and initiatives that promote the bank's involvement in local affairs

Qualifications:

  • High School Diploma or equivalent required
  • Minimum of 2 years in a management role required
  • Experience in customer service is essential
  • Mortgage industry experience is preferred
  • Proficiency in server-based applications and Microsoft Office Suite is required
  • Must successfully pass a credit check

Work Schedule:

This position requires a commitment of 40 hours per week, with varying hours from Monday to Friday and scheduled Saturday shifts.

Benefits:

Emprise Bank offers a competitive salary and benefits package, alongside opportunities for professional growth, community engagement, and a culture rooted in integrity and success. We also provide shift differential pay for bilingual candidates.

At Emprise Bank, we are committed to fostering an inclusive culture that values diversity across all dimensions. We encourage applications from individuals of all backgrounds, including people of color, women, LGBTQIA+, veterans, and persons with disabilities.

Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.



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