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Restaurant Operations Manager
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Margaritaville Resort Lake Tahoe is seeking a skilled Restaurant Supervisor to oversee the daily operations of our dining establishment. As a key member of our hospitality team, you will be responsible for ensuring exceptional service delivery, managing staff, and maintaining a high level of customer satisfaction.
Key Responsibilities- Assist the Restaurant Manager in training and developing staff
- Oversee the daily operations of the restaurant, including inventory management and cost control
- Manage staff, including scheduling, performance evaluations, and disciplinary actions
- Ensure excellent service delivery, including responding to customer complaints and resolving issues
- Maintain a clean and safe work environment, adhering to food safety and hygiene practices
- Monitor and control labor costs, inventory, and supplies
- Develop and implement strategies to improve customer satisfaction and loyalty
- Bachelor's degree in Hospitality or related field preferred
- Proven experience as a host, server, or cashier; supervisory experience preferred
- Excellent communication and interpersonal skills
- Strong leadership and team management abilities
- Knowledge of restaurant operations, including inventory management and cost control
- Excellent problem-solving skills and ability to multi-task
- Prior cash handling and experience with MICROS POS system
- TIPS, CPR, and Serve Safe certification preferred
- Understanding of food safety and hygiene practices
- Proficient in MS Office and POS systems
- Ability to work flexible hours, including nights, weekends, and holidays
- Competitive hourly rate: $24.00/hour
- Opportunity to work in a dynamic and fast-paced environment
- Professional development and growth opportunities
- Comprehensive benefits package, including medical, dental, and vision coverage
- 401(k) matching program
- Paid time off (vacation, sick, bereavement, and holidays)