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Banking Services Representative
2 months ago
At Emprise Bank, our mission is to empower individuals to succeed. We are dedicated to delivering an exceptional customer experience that helps our clients reach their financial objectives.
We are currently looking for a Full Time Banking Services Representative to enhance our El Dorado branch. In this role, you will engage directly with our esteemed clientele, providing them with the necessary support and guidance in their banking needs. As a reliable advisor and product specialist, you will have the chance to suggest various products and services to enrich our customers' banking experience.
Key Qualifications:
- Outstanding customer service background
- Effective and clear communication abilities
- Proactive approach and strong work ethic
- Skills in resolving issues
- Meticulous attention to detail
- Commitment to our core values
- Willingness to engage in ongoing personal development
Core Responsibilities:
- Facilitate daily banking transactions for clients
- Ensure accuracy in personal transaction records
- Build trustworthy relationships with customers, colleagues, and partners
- Advise clients on suitable products and services
- Adhere to operational and security protocols of the bank
- Fulfill additional branch-specific tasks as needed
Essential Requirements:
- High school diploma or equivalent is mandatory
- Preferred: 1+ years of customer service experience
- Preferred: Proficiency in Microsoft Office applications
Work Schedule:
Monday – Friday: 7:40am-6:10pm (hours may vary)
Saturday: 8:40am-12:10pm (on a rotating basis)
Employee Benefits:
Alongside a competitive salary and benefits package, Emprise Bank offers opportunities for professional advancement, a stimulating work environment, and a culture that values integrity, passion, and success. We also provide shift differential pay for bilingual candidates.
At Emprise Bank, our commitment to empowering individuals to succeed is reflected in our inclusive culture that values diversity across all dimensions. We encourage applications from people of color, women, LGBTQIA+ individuals, veterans, and persons with disabilities.
Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.
Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.
