Optical Front Desk Coordinator

3 days ago


Rochester, New York, United States Vision Source Full time
Job OverviewBecome a Vital Part of Vision Source as an Optical Front Desk Coordinator

Are you prepared to be the friendly face and essential support in a modern optical environment? Vision Source is seeking an enthusiastic and customer-focused Optical Front Desk Coordinator to enhance our dedicated team.

What We Provide:
  • Be an integral member of a premier optical establishment, where your contributions help redefine patient experiences.
  • Career Advancement: Progress your professional journey in a nurturing atmosphere that promotes ongoing education and skill enhancement.
  • Team Spirit: Collaborate with a supportive group where positivity and teamwork flourish, making each day rewarding.
  • Cutting-Edge Environment: Engage with the latest advancements in optical technology and stylish eyewear trends, ensuring you remain at the forefront of the field.
If you possess a passion for outstanding customer service, a keen eye for detail, and a commitment to being part of an innovative optical journey, we invite you to explore this opportunity.

Your fulfilling career at Vision Source begins here.
Key Responsibilities
As the Optical Front Desk Coordinator, you will be the initial point of contact, establishing a welcoming atmosphere for every patient. Your duties will encompass:
  • Friendly Greetings: Welcome and assist patients with a warm smile, ensuring each visit is a pleasant experience from the start.
  • Effective Management: Skillfully coordinate appointments, inquiries, and patient flow to provide a seamless experience.
  • Optical Knowledge: Inform patients about our eyewear selections, enthusiastically guiding them through frame and lens choices.
  • Administrative Excellence: Manage phone communications, emails, and documentation with accuracy, keeping the front desk organized and efficient.
  • Compassionate Care: Show genuine concern and understanding, fostering a welcoming environment that extends beyond exceptional vision care.
Essential Qualifications
  • High School Diploma or GED is required.
  • 1-3 years of experience in an optical setting is preferred, but not mandatory.
  • Ability to adapt and multitask effectively.
  • Self-driven and detail-oriented.
  • Interest in the healthcare field.
  • Strong verbal communication skills.
  • Professional appearance is essential.


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