Regional Director

6 days ago


Franklin, Tennessee, United States The Learning Experience Full time
Job Summary

We are seeking a highly experienced Regional Manager to join our team at The Learning Experience. As a Regional Manager, you will be responsible for leading and developing a team of directors, assistant directors, and operations managers across multiple locations.

Key Responsibilities
  • Leadership and Development: Develop and coach a strong pipeline of directors, assistant directors, and operations managers at all locations with succession planning.
  • Growth and Recruitment: Drive growth by implementing strategies that increase child enrollment, and recruiting staff.
  • Talent Development: Provide developmental feedback and assignments to grow and develop talent.
  • Issue Resolution: Identify roadblocks, root causes for issues and implement corrective actions to ensure center management is focused on growth and team engagement.
  • Customer Focus: Proactively addresses concerns, considering the views and opinions of both internal and external customers.
  • Performance Monitoring: Measure and monitor key metrics across the business to improve performance.
  • Process Improvement: Consistently works to share best practices, and drive improvements in process discipline.
  • Business Consulting: Serves as a skilled business consultant, influencing and guiding franchisees to successfully operate their centers.
  • Interim Leadership: Provide interim center leadership if required.
Requirements
  • Experience: Experienced Multi-Unit Operator in franchised business.
  • Financial Acumen: Understands how to analyze Profit & Loss statements.
  • Education: Bachelor's Degree or appropriate equivalent from an accredited university.
  • Technical Skills: Strong computer and technical skills, including Microsoft business applications and various reporting software.
  • Soft Skills: Strong project management, business writing and reporting skills. Exceptional interpersonal and verbal communication skills. Solid business acumen, management, analytical, and problem-thinking skills.
  • Transportation: Must be able to provide own transportation to various locations in organizational service areas, as required by duties.
Success Metrics
  • Active Children: Active children at >90% building capacity.
  • Center Staffing: Center staffing to support +10% growth over enrollments.
  • Succession Planning: Succession planning in place for Director, Assistant Director, & Operations Lead.


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