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Business Development Associate

1 month ago

East Syracuse, New York, United States Butler America Full time
Account Representative Opportunity

We are seeking a highly motivated and customer-focused Account Representative to join our team at Butler America Aerospace, LLC.

Job Summary:

The Account Representative will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded. This role involves data entry, basic reporting, phone calls, and emails to resolve customer inquiries and issues.

Key Responsibilities:

  • Provide timely and effective customer support via phone, email, and written correspondence
  • Prepare and analyze basic reports to identify trends and areas for improvement
  • Collaborate with internal teams to resolve customer issues and concerns
  • Develop and maintain strong relationships with customers to drive sales growth and customer satisfaction

Requirements:

  • Excellent customer service skills and ability to work with a team
  • Proficiency in Microsoft Office and ability to learn new software
  • Organized and detail-oriented with strong analytical skills
  • Familiarity with Salesforce and HVAC products is a plus

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Butler America Aerospace, LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful workplace where everyone feels valued and empowered to succeed.