Sales and Business Development Manager

3 weeks ago

Syracuse, New York, United States ArcBest Full time

About the Role:

ArcBest is seeking a highly skilled Sales and Business Development Manager to join our team. As an Account Manager, you will be responsible for growing and maintaining profitable ArcBest business by selling and marketing our solutions and services to current and prospective customers.

Key Responsibilities:

  • Develop sales strategies and a comprehensive understanding of customers' business models.
  • Identify customer challenges; develop and implement solutions to create opportunities.
  • Make sales calls and presentations to customers of all sizes.
  • Manage business relationships and entertain customers.
  • Monitor the Company's industry competitors, new products, and market conditions to understand a customer's specific needs.
  • Conduct calls and face-to-face meetings with customers.
  • Aggressively pursue customers using networking, social media, customer referrals, etc.
  • Obtain and develop new accounts utilizing Company techniques and methods.
  • Maintain and grow expertise of ArcBest service offerings.
  • Collaborate with customers, front-line management, and various ArcBest departments.
  • Negotiate service requirements and prices; establish service packages.
  • Create service solutions for customers' unique business problems, and initiate pricing.
  • Assist in collection process and cargo claim prevention, as needed.
  • Maintain accurate territory account information in ArcBest database.
  • Complete monthly sales audit reports and expense reports, as company guidelines require.
  • Complete itinerary and call report as required by Company guidelines and IRS regulations.

Requirements:

  • Bachelor's Degree, preferred or relevant experience will be considered.
  • Transportation industry and related sales experience, preferred.
  • Proficient in Microsoft Office Suite.
  • Knowledge of business solutions, competitors, and decision makers, preferred. Knowledge of ArcBest company policies, services, computer systems and services capabilities, preferred.
  • Current and legal driver's license to operate motor vehicle.

About ArcBest:

ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges.

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