Service Operations Specialist

3 days ago


Lehi, Utah, United States Cabela's Full time
Job Summary

We are seeking a highly motivated and detail-oriented Service Specialist to join our team at Cabela's. As a Service Specialist, you will play a critical role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and maintaining a high level of product knowledge.

Key Responsibilities
  • Support the Service Manager in all aspects of Service Department operations, including unit inventory procedures, pre-delivery inspection, and delivery orientation.
  • Assist customers with service or warranty repairs for their boat, motor, trailer, or ATV/UTV, and provide excellent customer service to ensure a pleasant and productive shopping experience.
  • Perform various functions within the Dealership Management data entry system, including updating unit inventory status, creating work orders, and processing payments.
  • Collaborate with the Receiving Department to unload, inspect, and verify new units being delivered to the dealership.
  • Maintain a clean and professional work area, and adhere to all company policies and procedures.
Requirements
  • High School education or equivalent experience.
  • Ability to complete simple math calculations and communicate effectively with customers, vendors, and fellow associates.
  • Ability to establish and maintain effective working relationships with customers, management, and co-workers.
Benefits

Cabela's offers a comprehensive benefits package, including medical, dental, vision, health savings account, flexible spending account, voluntary benefits, 401k retirement savings, paid holidays, paid vacation, paid sick time, and Bass Pro Cares Fund.

Cabela's is an equal opportunity employer and is committed to diversity and inclusion in the workplace. Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.



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